sleepband.comReviews of sleepband.com

It's an amazing device plus it.blicks the light. It's ideal for me. And the sound is exc. Thank you thank you thank you!

Very comfortable. Wish the speakers could be moved slightly, they are just a bit too far apart for my ears. Tried to move them but they move back. Needed help obtaining the user manual - Customer Service was great. REVISED RATING: Changed from 4 stars to 3. I experienced same problem I read about in another review - trying to adjust volume and the darn thing initiated a phone call at 3 a.m.!!! Totally unacceptable. Tiny little buttons, trying to distinguish between a short push, a long push, a double push —. NONE OF THAT SHOULD INITIATE A PHONE CALL. Manufacturer needs to include a way to disable the phone feature.

I haven't been able to reach anyone to initiate a return. Emailed them at support[at]sleepband.com twice last month (within the 30 day window) and still have not received any response. Called their phone number today and it went to voicemail. It shouldn't be this hard to return a product.

We had a rocky start, but Ashley W. at Sleepband.com responded promptly and consistently to resolve my problem ( a lost package). I placed my order in February and by the end of March had not received my Sleep Band. Ashley quickly responded, got the tracking number, and together we ascertained that the package never made it to the USPS. She promptly resubmitted my order, issued a refund for my troubles, and sent us an extra mask. My hubby and I have both been using them and are very happy. I like to listen to ambient sounds or night stories to help myself go to sleep, but regular ear pods hurt when I am on my side. There are no wires and you can maneuver the flat little speakers around the soft band to your preference. The band charges easily and quickly. I do recommend them, and appreciate Ashley’s diligence and great customer service.

I purchased the SleepBand for my wife to help her have a restful uninterrupted sleep at night. She tried for several nights and said it did not help her at all. Thank you for letting us return the product for a full refund. Michael Floyd

I bought 3 of these sleepbands for me . my husband and son. I was the only one to try it because it was too tight for the men. Mine was loose but wanted to try it. We went to Europe the day after I got them. The sound was poor, headband didn't stay in place. I sent an email as soon as I got home. Never heard from anyone. I finally found a phone number to call and only an answerering machine. I'm very disappointed but will keep trying to get a respnse.

The sleepband has a few issues but overall it does the job and the customer service it’s top notch.

The product itself is of the highest quality. there were two things that weren't quite right for me. It was too small for me. An extension would have been a great idea. Number two, it wasn't quite loud enough for me and The tone was only OK.. Also, if I got it loud enough for me and others can hear it, it the not such a good idea to try sleeping with others nearby. The customer service is excellent and a refund was issued right away.