sleepband.comReviews of sleepband.com

I struggle to sleep, stay asleep and go back to sleep,Sleepband was my saviour,it is slowly dying after 18mths of continuous use and I'm finding it really hard to replace it. I did buy another brand and the charging station is sown into the band in a really uncomfortable place. Why can't I buySleepband brand anymore??

We had a rocky start, but Ashley W. at Sleepband.com responded promptly and consistently to resolve my problem ( a lost package). I placed my order in February and by the end of March had not received my Sleep Band. Ashley quickly responded, got the tracking number, and together we ascertained that the package never made it to the USPS. She promptly resubmitted my order, issued a refund for my troubles, and sent us an extra mask. My hubby and I have both been using them and are very happy. I like to listen to ambient sounds or night stories to help myself go to sleep, but regular ear pods hurt when I am on my side. There are no wires and you can maneuver the flat little speakers around the soft band to your preference. The band charges easily and quickly. I do recommend them, and appreciate Ashley’s diligence and great customer service.

The sleepband has a few issues but overall it does the job and the customer service it’s top notch.

The product itself is of the highest quality. there were two things that weren't quite right for me. It was too small for me. An extension would have been a great idea. Number two, it wasn't quite loud enough for me and The tone was only OK.. Also, if I got it loud enough for me and others can hear it, it the not such a good idea to try sleeping with others nearby. The customer service is excellent and a refund was issued right away.

As a 3rd shift worker, getting good quality sleep is difficult, especially when my neighbors are performing yard work during the day or there's a construction project going on in my neighborhood. With the SleepBand, I just put on the soothing sounds of the ocean, the rain, or a gentle waterfall and drift off to sleep while tuning out all the noise that keeps me up during the day.

I order twice in one day, one order reached and the other for some reason got stuck somewhere and couldn't be delivered, customer support was outstanding, they checked what was the issue and acted promptly to resolve the issue... even though my second order reached late, their excellent customer service and the fact that it was not their fault and yet they acted promptly to keep their customer happy was highly appreciated... good product, my brother stared to use it as a headset during the day :D not just for sleeping time

I ordered the item on 22 Oct and I still haven't got my order. I contacted them on instagram and through email and they haven't responded for 2 weeks. After writing this review, I was contacted by customer support and my complaint was attended to. I received the item and a discount! They corrected the mistake. They communicated in a friendly manner and the issue was resolved. They behave like an honorable company. I like the product. I can only recommend Sleepband!

Unfortunately, I had to return my sleep band. It was too large for my head. But I am giving this a 5 star review because their customer service is EXCELLENT. I am so impressed. They issued me a full refund and reimbursed me for the cost to mail my sleep band back to them. I received an email from an actual person (not just an auto-generated email) and she helped me with the entire return process. I can't review the product since the band did not fit, but if you are thinking about ordering a sleep band, give it a try. You have nothing to lose!