Slavic401kReviews of slavic401k.com

They make it difficult to rollover your funds, their online and app interfaces have been terrible, they implemented a new login system before tax season--forcing everyone to create a new login and link their old accounts via an 11+plus step process, and they seemingly have no way to e-mail or other wise contact customer service (at least as of 4/12/2025 for folks with a 401k account) besides having everyone call their 800 number. Avoid this provider if you can; unfortunately since it's employers who choose 401k administrators, many folks won't have that option.

Wow!!! I'm not sure were to start! First of all I never write reviews, I feel I need to with this! They lie for one thing! And they take a long time! I spoke with customer service yesterday morning and she put me on hold to check the status of my check, she said it looks like they tried to direct deposit it and there was a problem, so they sent it over night with FedEx and I would get it today. I called back today to get a tracking number from them for the FedEx, and the guy said there is no tracking number because they haven't sent it! Wait what!?!?!? He said it has to go through another prosess with fidelity and that takes another 3-5 business days! Wow! Not sure why the lady straight up lied to me! Complete run around from this place!!! And they lie!! Please look at the call transcripts from the phone call I made to you yesterday, you will see how you lied!!!Sad!!! Did my loan request 08-13-2024 still waiting!!! UPDATE: 09-13-2024 Once again LIES!!!! I finally got the check on 09-11-2024, took it to my bank they have to hold it 10 days, got a call from Slavic today and they said I put a request in to cancel my check!!!! WHAT!?!?!?! So the check I have at my bank is VOID! They have to reissue a new check and I'll get it next week! NIGHTMARE! Complete NIGHTMARE! Someone has money invested someplace and they don't want to come off of it. I thought this call from them was a joke, unfortunately it's not!!!! I told them to review all their phone recordings cause NO place in ANY conversation did I say cancel that check. Something's not right with this whole thing!!!

Twice this year, I have started a distribution. After about ten days, they update it as canceled saying that my plan only allows for one distribution per year. Actually, it's not that long of a document and it says I can make a distribution once per calendar month. There is no way to contact them except via phone call where they make you run a maze providing all your security information twice. They tell me I'm right and they will take care of it. And then you wait, two days now with no communication while they are refusing to let me access my funds. I am now at day 15 since the original request. In what world does it take more than two weeks get your own money and why can't they hire people capable of providing real customer service?

Horrible company! My money has been stuck for months. They keep telling me it’s a black out period and keep pushing the date off. I request call backs that I never get. Never trusting them again!

The worst. NO ONE answers the phone

They said since my old employer I was separated from March 1 employer uses Justworks as a payroll processing company and my new company uses Justworks that they cannot allow me to do a withdrawal, I am almost certain this is illegal as Justworks is the payroll processing company and NOT the company I was separated from. Filing a complaint with the Attorney General.

I have been separated from my company for almost 2 months. They keep changing my termination date to later and later. My last day was March 18th and they are still refusing my distribution. Today is May 1st

1% fee for ETF’s and funds I can buy without a fee at all. Very few funds to select from. If you track your retirement accounts on Mint or Monarch it forces a text verification every time it attempts to log in. I have a Vanguard and a Schwab account with investments those accounts don’t do this verification every time you want to see fund balance. Overall Slavic401k has nothing of value to add, in fact it is only taking away from your account.