Chris
Issues Galore
The slats themselves arrived earlier than expected and the customer service advisor was good walking me through the install process. I am doing a basement wall involving cuts around 2 windows and a tile hearth. Right away, I had several issues cutting the first slat to size: the wood splintered at the cut (despite using a finish blade and tapiing the cut line) and the felt peeled away (despite assurances they were easy to work with), making the slats even tougher to cut. The fact that the panels are only 12.5" wide means lots more cutting...I am not looking forward to the more complex cuts. I regret my purchase



