SLATS.COReviews of slats.co

The SMS support was the best I’ve ever experienced. Extremely responsive and helpful. Made our return absolutely painless.

I purchased the 106" Dark Smoke Oak TrueWood Lite 3-Sided Veneer Acoustic Slat Panel and was juuuust short a little section after using 4 boxes. Paula was FANTASTIC and helped me well and very quickly. I cannot recommend this company enough. Excellent product and superb customer service!

Paula is amazing. She just didn't meet my expectations she exceeded them. Great representative of your company. Frank C.

Great product and customer support! The Ultralight panels were easy breezy to install and they look fabulous in my new boutique. I had a delivery issue on my end (my fault!) and customer service was quick to remedy by working with UPS and getting the order sent back out to me in a flash. I really appreciated their immediate response to the issue and how friendly they were along the way. Highly recommend!

Paula at Slats is the best! I didn’t realize that I had my old address listed as the “ship to” so my order went to my old house in another state. Slats could have said that was my problem to solve but Paula worked magic to get my order picked up and delivered to my correct address. That’s above-and-beyond customer service that isn’t typical but was greatly appreciated!

The slats came out wonderfully for my project. They feel high quality and were super easy to cut down and install. Also, one of the slats came damaged due to the delivery service, but when I reached out to Slats.co customer service they responded immediately and helped me out. Great service!

My experience with Slats.com was very positive Received the product timely. Was an easy install for my project.

I purchased the ultralight walnut slats to add acoustic support and visual aesthetic to my office/guest room. They were so easy to install and they look great! Shipping was fast and the product is as described. Even better, I purchased a pack of 4 and my wall needed about another 75% of one panel to complete. I messaged slats.co on a Sunday asking for a solution, and even though they don't sell one panel at a time, they offered me a very generous solution. All within minutes of my request. Great customer service and quality product!