Sky ZoneReviews of skyzone.com

I am beyond disappointed with sky zone!!!! Reserved a party reservation several weeks in advance. 2 days before my event, on my daughter's actual birthday, I recieved a call stating that they'd have to cancel my reservation due to building permit issues that wouldn't be resolved in time. (2 days before?) They offered to move my party to a different time and location. They also offered a 20% discount for my troubles. Feeling desperate, and the pressure from my extremely disappointed, now 8 year old, in the background, I agreed to think about it. The rep agreed to give me 24 hrs to decide if I left a $75 deposit. After hanging up, I retrieved the contract from my email and realized that no discount was given. It was actually $107 more! I immediately called the number that he had called from. A different person answered the phone and told me there was nothing they could do about it. She suggested I hang up. Call back the same number and press option 4 to speak to a Regional manager. I did that and was unable to speak to anyone.I left a message and have not received a call back. I am so extremely disappointed. Sky Zone has ruined my daughter's birthday!!!!

it sucks once a kid pooped on the trampoline and someone broke my arm and the workers pushed me and they are meanies 🤬

I bring my grandkids there and they absolutely love it each time. Staff are always very nice and helpful.

Beware, this place uses some shady business practices. They will continue to charge your credit card for memberships even after you cancel, and will not refund fraudulent charges.

It’s a great place to take the kids on a rainy day and for birthday parties. We have been for a couple of birthday parties and it’s a nice location for it because you can invite the whole class and have plenty of space.

This is the worst experience I’ve ever had the lines take to long and why do I need a parent to buy a ticket ? I’m 15 I’m fine with a trampoline park

Skyzone: A Complete and Utter Disaster – Avoid at All Costs! If I could give this place negative stars, I would. Skyzone is, without a doubt, one of the most irresponsibly run, dangerously mismanaged facilities I have ever had the misfortune of stepping into. The level of negligence and apathy displayed by both the staff and management is beyond disgraceful. My son was assaulted—yes, physically attacked—by a group of unsupervised children while visiting this joke of a trampoline park. And guess what? No one was there to stop it. No staff. No supervision. No rules being enforced. Just a chaotic free-for-all where kids are left to fend for themselves in what can only be described as a lawless jungle gym. But here’s the real kicker—when I approached the staff (because apparently, no one was actually doing their job), their response was indifference at best, total incompetence at worst. They shrugged off a serious safety issue like it was nothing. No action taken, no concern shown—just blank stares and an overwhelming sense that they simply don’t care. And because Skyzone refused to act, I had to. I called the police to document the incident because this level of recklessness cannot go ignored. And when I reached out to Skyzone's corporate office, demanding a refund for how they completely ruined my son's birthday, do you think they responded? Of course not. Radio silence. Not even the courtesy of a reply, let alone an apology or any attempt to make things right. Skyzone, let me make this clear: Your facility is a LIABILITY waiting to happen. You are actively endangering children every single day by refusing to enforce safety rules or hire competent, trained staff. Your negligence is absolutely inexcusable. Let me spell it out for you: 🔥 Supervision – You need it. Immediately. Staff should be actively monitoring the kids, not standing around like clueless bystanders. 🔥 Rules – You should have them. And here’s an idea: ENFORCE THEM. Letting kids run wild with zero oversight is a recipe for disaster. 🔥 Management Response – Try actually doing your job for once. When a child is attacked, a serious, immediate response is required. Not apathy. Not excuses. Not "Oh well, things happen." 🔥 Staff Training – Clearly nonexistent. If your employees can’t handle basic conflict resolution or ensure a safe environment, why are they even there? 🔥 Customer Service – Ignoring a parent who reached out for a refund after their child’s birthday was ruined? That’s pathetic. The least you could do is acknowledge your failures. I demand an immediate explanation of what you plan to do to fix this disaster. And if I don’t receive one? Believe me when I say I will make sure every single parent in this community knows just how recklessly unsafe Skyzone truly is. I will leave reviews everywhere, warn every parent I know, and take this as far as necessary. Skyzone, you should be ashamed. Do better. Or better yet, shut down before you cause even more harm. 🚨 PARENTS, TAKE MY ADVICE: AVOID THIS PLACE LIKE THE PLAGUE. 🚨

If your child is over 8 it is a waste of money. Limited things to do, only one trampoline. Can’t use exact socks from a different location have to trade in your other socks or buy theirs. One area is just a larger Mac Donald’s play place. You can only slide so many times before it gets boring