Crystal
I LOVE the CBD Drops, But Not Purchased Online
I absolutely LOVE the CBD Relax drops by Sky Wellness typically. When I'm having a hard time, they're very effective at calming negative thoughts. However, my experience with them this time was disappointing. I recently bought the 1500 CBD Relax drops online instead of in the store. I've bought the 1000 from a local store before and had a wonderful experience with them. The drops significantly helped to reduce my anxiety. When I bought the 1500 online, I was so excited, but for some reason, I have to take more than I did with the 1000 or the 500 to get the same effects. The 1500 should be stronger, but somehow it feels weaker. I actually checked the bottle a few times to make sure I was using the right one. I'm completely confused why they're not strong at all. The only thing I can think of is that they put the wrong dose in the bottle or changed their formula. Moving forward, I think I'll stick with my local shop, even though I'd love to be ordering online instead.
Response from Sky WellnessMay 2, 2023
Hi Crystal, Thank you for taking the time to leave us a review, and we're sorry to hear about your recent experience with the Sky Wellness CBD Relax drops you purchased online. We appreciate your feedback, and we would like to assure you that we take our product quality and customer satisfaction very seriously. We apologize that the 1500 CBD Relax drops did not meet your expectations and that you had to take more than you did with the 1000 or 500 drops to get the same effects. We understand that this can be frustrating and confusing, and we want to help resolve the issue for you. Please know that we have not changed our formula, and we take great care in ensuring accurate dosages in every bottle. However, there can be variations in how different individuals respond to our products, and we would like to work with you to find a solution. We value your loyalty to Sky Wellness, and I would like to email you to personally to the email address we have on file. Thank you again for your feedback and your support, and we hope to have the opportunity to earn back your trust and satisfaction in the future.



