Sky WellnessReviews of skywellness.com

Response from Sky WellnessJul 5, 2023

Hi Daniel, I sincerely apologize for the delay in shipping your order. I completely understand your frustration, and I genuinely want to rectify the situation for you. After checking with our fulfillment center, I can assure you that your order is now scheduled to be shipped out this Friday. However, I completely understand if you would like to cancel and request a refund instead. Please send me an email and let me know your preference, and I will personally ensure that your request is handled promptly. Once again, I apologize for any inconvenience this has caused, and I appreciate your understanding. [email protected]

Response from Sky WellnessJun 1, 2023

Hi Alexandria, Thank you so much for sharing your positive experience with our product. We're thrilled to hear that it has been effective in helping your Great Pyrenees mix during thunderstorms. It's unfortunate when our furry friends experience fear or anxiety, especially during loud events like thunderstorms. We're glad that our product has proven to be more beneficial for your dog than the prescribed medication. We take great pride in creating solutions that are both effective and enjoyable for pets. It's wonderful to know that your dog loves the flavor of our product, making it easier for you to administer and for your dog to enjoy. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to support you and your pet every step of the way. Thank you once again for choosing our product and sharing your feedback. We truly value your trust and satisfaction.

Response from Sky WellnessJun 1, 2023

Thank you so much for your wonderful feedback! We are thrilled to hear that you are enjoying our lotion and that it has provided you with amazing pain relief. Your satisfaction is our utmost priority, and it brings us great joy to know that our product has made a positive impact on your well-being. We take pride in creating high-quality products that not only smell amazing but also deliver effective results. Your kind words motivate us to continue striving for excellence in providing the best possible experience for our customers. Once again, we truly appreciate your support and are grateful for your trust in our brand. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Thank you again for your fantastic review, and we look forward to serving you in the future.

Response from Sky WellnessMay 15, 2023

Hi Javier, We sincerely apologize for the inconvenience caused by the delivery issue. We understand how frustrating it can be to not receive your order as expected. To resolve this matter promptly, can you please email me the adress that your order was supposed to be shipped to. This will allow me to investigate the situation further and take appropriate action to rectify the problem. Rest assured, our top priority is to ensure your satisfaction as our valued customer. We appreciate your patience and understanding in this matter. [email protected]

Response from Sky WellnessMay 15, 2023

Hi Mary, Thank you so much for taking the time to write a review for us. Your feedback is greatly appreciated and valuable to us. Thank you for your support!

Response from Sky WellnessMay 11, 2023

Hi Kara, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you are happy with our product and that the online ordering process was easy for you. We always strive to provide fast and reliable shipping to ensure that our customers receive their orders in a timely manner. We appreciate your business and hope to have the opportunity to serve you again in the future! 😊

Response from Sky WellnessMay 11, 2023

Hi Dennis, Thank you so much for your feedback! We're glad to hear that our product was not only easy to use but also easy to manage. We strive to make our products as user-friendly as possible, and we're happy to know that we've succeeded in doing so. If you have any other suggestions or feedback, please don't hesitate to let us know. We appreciate your business and look forward to serving you again in the future!

Response from Sky WellnessMay 3, 2023

Hi Shelley, I wanted to thank you for letting us know about the mix up with your order. We're truly sorry for any inconvenience this may have caused you. I want to reassure you that we've already taken care of this and have placed a replacement order for the Relief Pain Lotion. You can expect to receive it in just a few days. Again, please accept our apologies for the mistake and thank you for your understanding.