Sky WellnessReviews of skywellness.com

Response from Sky WellnessOct 14, 2024

Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your experience with us. We strive to provide excellent service, and it's clear we’ve fallen short in your case. I completely understand your frustration and regret that these issues led you to stop ordering. We’d love the opportunity to make things right. If you're open to it, please reach out to us directly at [email protected], and we’ll do our best to resolve any outstanding concerns and restore your trust in us. Thank you again for bringing this to our attention, and we hope to have the chance to serve you better in the future.

Response from Sky WellnessOct 14, 2024

Thank you for your feedback. I’m sorry to hear that most of the juice leaked out during shipping and that it caused concern about potential leaks in your pocket. This is not the experience we want for our customers. We take product quality and shipping seriously, and I appreciate you bringing this issue to our attention. We will review our packaging methods to ensure that this doesn’t happen in the future. If you have any further concerns or if there’s anything we can do to assist you, please feel free to reach out to us at [email protected]. Thank you for your understanding, and we hope to serve you better next time!

Response from Sky WellnessDec 4, 2023

Hi Sammy, I'm sorry to hear that the vapes didn't meet your expectations in terms of flavor. Your feedback is valuable, and I'll pass it along. If there's anything else I can assist you with or if you have other preferences, let me know! Have a great day 😊

Response from Sky WellnessMay 2, 2023

Hi Crystal, Thank you for taking the time to leave us a review, and we're sorry to hear about your recent experience with the Sky Wellness CBD Relax drops you purchased online. We appreciate your feedback, and we would like to assure you that we take our product quality and customer satisfaction very seriously. We apologize that the 1500 CBD Relax drops did not meet your expectations and that you had to take more than you did with the 1000 or 500 drops to get the same effects. We understand that this can be frustrating and confusing, and we want to help resolve the issue for you. Please know that we have not changed our formula, and we take great care in ensuring accurate dosages in every bottle. However, there can be variations in how different individuals respond to our products, and we would like to work with you to find a solution. We value your loyalty to Sky Wellness, and I would like to email you to personally to the email address we have on file. Thank you again for your feedback and your support, and we hope to have the opportunity to earn back your trust and satisfaction in the future.

Response from Sky WellnessJan 10, 2023

Hi Tim, Thank you for bringing this to my attention. Can you please email me directly and I will help you resolve any issue that you have. [email protected]