SkyhikesYou enjoy living like a king when you travel. We enjoy helping you find the best available flights. Backed by years of experience in the travel industry, we at SkyHikes believe that when flight booking process is easy, you will travel more. That's why we've got a user-friendly website like this. With the best possible technology, we have made SkyHikes one of the smartest websites with advanced filtration making your flight booking easy.
Skyhikes (skyhikes.com) has 314 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing314 approved reviews, newest moderated first
Mildred M.
Cristofer Gonzalez
Response from SkyhikesMay 26, 2023
Estimado Mildred, ¡Estamos increíblemente agradecidos de que se haya tomado el tiempo para dejarnos una reseña de cinco estrellas! Nos enorgullece saber que nuestros clientes están contentos con su experiencia a pesar de la situación. ¡Gracias por su apoyo, realmente lo apreciamos! Deseando verle de nuevo pronto. Gracias Y Saludos, Equipo de Servicio al Cliente Skyhikes
Mike and Liz M.
Maya helped me find my Alaska Air codes. She went over the top and I am grateful for her.
Response from SkyhikesMay 25, 2023
Dear Mike & Liz, We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon. Kind Regards, Customer Service Team Skyhikes
Romeo A.
Great experience, Sean helped me from A to Z to solve my issue. Much appreciated
Response from SkyhikesMay 24, 2023
Dear Romeo, We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon. Kind Regards, Customer Service Team Skyhikes
Player
Got great service from united Thanks.
Response from SkyhikesMay 24, 2023
Dear Sir, Thank you, for providing us with your valuable feedback about our services. We’re delighted to hear that you received friendly, attentive service from our employee! Customer satisfaction is our top priority and we assure your feedback will be delivered to the concerned team, so that we can deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for us. Though, just to update you that we are not associated with United Airlines or any other Airlines. Skyhikes is an Online Travel organisation which provides the services related to Flight Reservation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon. Kind Regards, Customer Service Team Skyhikes
Aspen
Eden was absolutely wonderful. He helped me switch flights and getting me to my destination for my brother's funeral.
Response from SkyhikesMay 23, 2023
Dear Aspen, We are sorry to hear about your loss and and hope everything will get better with time. We are incredibly grateful that you took the time out to leave us a 5-Star review! in spite of the situation & take pride in knowing our customers are happy with their experience . Thanks for your support, we really appreciate it! Looking forward to seeing you again soon and once again sorry for your loss. Kind Regards, Customer Service Team Skyhikes
Russell W.
This business posed online as another business (American Airlines). They had an agent Upgrade my flight posing as a American airline agent. Then charged $437.68 for their service. I had already upgraded to premuim Class Two months earlier and was trying to upgade to 1st class (using AA miles)That is fraud. They do not tell the customer that they are not American Airlines and are a travel agency instead. He actually he ended the call with "Thank you for calling United Airlines". TOTAL SCAM AFTER THAT STANDARD RESPONSE AND YOUR NICE BBB RATING OF F THATS ALL YOU GOT IM NOT DONE SCAMMMMMMMMMMMM!
Response from SkyhikesMay 20, 2023
Dear Russell, We are sorry to hear about your disappointing experience with Skyhikes. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations, however with due respect we strongly deny the allegations of misrepresenting ourselves as American or United Airlines and are confident that our evidence supports this claim. We remain committed to providing our customers with the highest level of service. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our process and better serve our clients. We make it a point to be known for customer service, so this situation caught us off guard and we would like to know more about this situation. Please reach out to us at 1855-882-0072 to speak to our Manager Mr. Charles Green or you may send an email to [email protected] so that we can serve you in a better way and make you happy. Kind Regards, Customer Service Team Skyhikes
M
When I reached out because I did not understand they responded right away.
Response from SkyhikesMay 16, 2023
Dear Ms. M, Thank you, for providing us with your valuable feedback about our services. We’re delighted to hear that you received friendly, attentive service from our employee! Customer satisfaction is our top priority and we assure your feedback will be delivered to the concerned team, so that we can deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for us. Kind Regards, Customer Service Team Skyhikes
Seb J.
scam. They pretended to be American airlines, charged me 800 for an upgrade sent me confirmation emails including one pretending to be American. I called American and they said nothing had been ticketed, and they had not sent me an email
Response from SkyhikesMay 4, 2023
Dear Seb J, We are sorry to hear about your disappointing experience with Skyhikes. However, this is to update that your flight has been upgraded successfully to Business Class already with American Airlines as discussed with you. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations, however with due respect we strongly deny the allegations of misrepresenting ourselves as American Airlines and are confident that our evidence supports this claim. We remain committed to providing our customers with the highest level of service. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our process and better serve our clients. We make it a point to be known for customer service, so this situation caught us off guard and we would like to know more about this situation. Please reach out to us at 1855-882-0072 to speak to our Manager Mr. Charles Green or you may send an email to [email protected] so that we can serve you in a better way and make you happy. Kind Regards, Customer Service Team Skyhikes
