SkyhikesReviews of skyhikes.com

Response from SkyhikesJun 4, 2023

Dear Sir/Mam We are sorry to hear about your disappointing experience with Skyhikes. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations. We remain committed to providing our customers with the highest level of service. However, this is just to update you that we are not associated with United Airlines or with any other Airlines. Skyhikes is an Online Travel organisation who provides the services related to Flight Reservation. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our process and better serve our clients. We make it a point to be known for customer service, so this situation caught us off guard and we would like to know more about this situation. Please reach out to us at 1855-882-0072 to speak to our Manager Mr. Charles Green or you may send an email to [email protected] so that we can serve you in a better way and make you happy. Kind Regards, Customer Service Team Skyhikes

Response from SkyhikesMay 20, 2023

Dear Russell, We are sorry to hear about your disappointing experience with Skyhikes. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations, however with due respect we strongly deny the allegations of misrepresenting ourselves as American or United Airlines and are confident that our evidence supports this claim. We remain committed to providing our customers with the highest level of service. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our process and better serve our clients. We make it a point to be known for customer service, so this situation caught us off guard and we would like to know more about this situation. Please reach out to us at 1855-882-0072 to speak to our Manager Mr. Charles Green or you may send an email to [email protected] so that we can serve you in a better way and make you happy. Kind Regards, Customer Service Team Skyhikes

Response from SkyhikesMay 4, 2023

Dear Seb J, We are sorry to hear about your disappointing experience with Skyhikes. However, this is to update that your flight has been upgraded successfully to Business Class already with American Airlines as discussed with you. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations, however with due respect we strongly deny the allegations of misrepresenting ourselves as American Airlines and are confident that our evidence supports this claim. We remain committed to providing our customers with the highest level of service. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our process and better serve our clients. We make it a point to be known for customer service, so this situation caught us off guard and we would like to know more about this situation. Please reach out to us at 1855-882-0072 to speak to our Manager Mr. Charles Green or you may send an email to [email protected] so that we can serve you in a better way and make you happy. Kind Regards, Customer Service Team Skyhikes