Skyhikes Reviews | Read Customer Reviews of skyhikes.com

Skyhikes Reviews | Read Customer Reviews of skyhikes.com

Skyhikes reviews

314 approved reviews, newest moderated first

ED
Dec 22, 2022
Absolutely TERRIBLE COMPANY!!!
Absolutely TERRIBLE COMPANY!!!! They scam unsuspecting customers out of a lot of money and provide ZERO SERVICE!!!! GO DIRECTLY TO Airlines!!! Do NOT USE SKYHIKES!!!! Hi
Response from SkyhikesDec 22, 2022
Dear ED, Thank you so much for taking the time to write to us, we’re sorry you’ve had this poor experience with Skyhikes. We make it a point to be known for customer service, so this situation caught us off guard and we would like to know more about what specifically happened. Please send us an email to [email protected] with passenger name, contact number for further investigation or may also call us at 855-882-0072 to speak with the Supervisor. We want to learn more about the situation and how we can make things right. Kind Regards, Customer Service Team
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Marilyn F.
Dec 21, 2022
Mr. EDEN
Mr. Eden caused frustration and hassles.today with the flights booked by him.. he lied to us!!! And it is not appreciated especially when we told him we had senior citizens flying on those bookings. .He stated call the day before flying and he would guarantee personnel will be sitting together . He also stated that Row C was second to last to board and that the boarding went up to E. All of the above was absolutely lies. ROW C is the last to board and NO! personnel flying are not sitting together. Will Never book again with Mr. Eden or Sky Hike. I belive it is now impossible to trust you for further bookings. And the rating Will definitely change to very poor. Will be calling you and your supervisor
Response from SkyhikesDec 21, 2022
Dear Marilyn, We are sorry to hear about your disappointing experience with Skyhikes. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our process and better serve our clients. We make it a point to be known for customer service, so this situation caught us off guard and we would like to know more about this situation. Please reach out to us at 1888-212-5077 or you may send an email to [email protected] so that we can serve you in a better way and make you happy. Kind Regards, Customer Service Team
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Yvonne W.
Dec 18, 2022
Call and spoke with Maverick about my…
Call and spoke with Maverick about my mobile check in not working and he was happily to assist me I'm always an alliegant flyer .
Response from SkyhikesDec 18, 2022
Dear Yvonne, We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon. Kind Regards, Customer Service Team
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Jacquelin H Diaz Y.
Dec 14, 2022
Muy gentil
Muy gentil, eficaz, rapida solución al problema
Response from SkyhikesDec 14, 2022
Estimada Jacquelin, ¡Estamos increíblemente agradecidos de que se haya tomado el tiempo para dejarnos una reseña de cinco estrellas! Nos enorgullece saber que nuestros clientes están contentos con su experiencia a pesar de la situación. ¡Gracias por su apoyo, realmente lo apreciamos! Deseando verle de nuevo pronto. Gracias Y Saludos, Equipo de Servicio al Cliente
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lori R.
Dec 14, 2022
Ronnie was so very helpful.
Ronnie was so very helpful.
Response from SkyhikesDec 14, 2022
Dear Lori, We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon. Kind Regards, Customer Service Team
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Ed V.
Dec 13, 2022
Eden is the best tech expert I have…
Edon is the best tech expert I have ever worked with from any company I have traveled with, he js thvery dilgent doing his work and does itvwith very much confidence so as not to make a customer nervous and not trusting what he does and knows all the tricks to yiur trade!!!! What an asset to yiur organization he is!!! Please please 🙏 reward him in any way you can he spent hours with me on the phone and went above and beyond EXCELLENT CUSTOMER SERVICE 👏 👌 😊 THANK YOU ONCE AGAIN EDEN
Response from SkyhikesDec 13, 2022
Dear Ed Ventura, We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon. Kind Regards, Customer Service Team
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ABRAHAM
Dec 6, 2022
EDEN HELP
Except for the time involved, the Whole transaction was conducted by Eden who showed emphaty and willingness to accommodate to our requests and answered all pertinent question.
Response from SkyhikesDec 7, 2022
Dear Abraham, Thank you, for providing us with your valuable feedback about our services. We’re delighted to hear that you received friendly, attentive service from our employee! Customer satisfaction is our top priority and we assure your feedback will be delivered to the concerned team, so that we can deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for us. Kind Regards, Customer Service Team
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Naldenys P.
Dec 3, 2022
Very good service and she’s really nice.
Very good service and she’s really nice.
Response from SkyhikesDec 4, 2022
Dear Naldenys, We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon. Kind Regards, Customer Service Team
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