Diane B.
SCAM! Harrassment
SCAM!! I was checking pricing on one of those sites that compare several at the same time, I started putting my info in on SkyDay and had got to the part where I input my credit card info. I stopped and thought, I've never heard of Skyday. So I googled them and read some of the reviews and chose to NOT book and closed it out. 30 minutes later my phone rings, it's a Florida number and I answered and it was a lady with a strong accent asking me to confirm my reservation. I told her that I had not made a final decision yet and when I do, I will book it online. She was trying the hard-sell technique, which is a turn off. She was trying to get me a "better deal" by having me fly into a different airport and to fly on different days. I told her I was not ready to commit and finally had to hang up and block her. 5 minutes later I heard a DING on the phone, she sent me 2 messages on WhatsApp!! I have never had a reservation site hound me like this! I will stick to one of the bigger name sites in the future.
Response from SKYDAY TRAVELJul 4, 2024
Dear Passenger, We deeply regret the trouble this has caused. We do not expect to provide this level of service. With the data you provided, we attempted to locate the specifics of your reservation to address this inquiry. But, we were unable to locate the accurate information. Thus, it would be greatly appreciated if you could just set aside a few minutes for us and give us your booking email address, phone number, or passenger name. That will make it easier for us to locate and handle your reservation swiftly. Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure. Thanks and Regards, Customer Relations Team