Sky Caskets is an independent, nationwide casket service dedicated to providing families with a compassionate and affordable way to honor their loved ones. Specializing in high-quality caskets sold directly to the public, they offer a meaningful alternative to traditional funeral home pricing. With an extensive collection designed to meet diverse preferences and needs, Sky Caskets ensures a dignified and respectful selection process during a difficult time. Their commitment is to support families across the United States with exceptional service and products that offer peace of mind Call now for assistance: (800)-759-1018.
Skycaskets (skycaskets.com) has 756 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
skycaskets.com
Website
skycaskets.com
Category
Funeral & Memorial
Location
Salt Lake City, Utah
Listed on Five Star Index
2026
About these reviews
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The company replied to 24% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Beautiful caskets and Mathew made the process so easy. They go above and beyond and provide exquisite products for less than half the cost at the funeral home. When you experience a loss and want the best quality and zero hassle they will take the best care of you.
RO
R O.
I ordered a coffin for my husband
I ordered a coffin for my husband , a friend had told us about going with overnight coffins , but when i called them they had no valts they were on back order. So called this company Sky Caskets , i knew my husband was dying when i made the call , i told them this , i said he is dying as we speak, because he wasnt waking at all , the hospice nurse had told me that morning he wouldnt live over a few more hrs. Sky Caskets said they would have the coffin there by lunch the next day, i thought i was paying 1,298.oo for the coffin and close to 4 hundred for shipping, then he dies at 5;10 the next morning , i held him in my arms all night ,he was so good to me,knew if it had been me he would have done the same thing for me. Got to the furneral home at 4 oclock that evening,they had received no coffin ,when i called Sky Caskets from there they said it was going to be shipped some time the next day ,the funeral was to be next morning ,keeping with my husbands wishes. I said i would have to get a coffin from funeral home, that is when Matthew went off, i mean bad !! He is now trying to make me pay him 1,954.65 for a coffin i never received,he is telling my charge card company i changed my mind on the kind of coffin, that is an out and out lie,i had no coffin to bury my husband in !! Do not have anything to do with this company ,Matthew is a crook of the worst kind ,trying to take advantage of a widow , who has just lost the love of her life !! But we will see who wins in this case !
Response from SkycasketsJun 20, 2024
We're sorry to hear that you feel like you had a bad experience. Were here to help families. Feel free to give us a call. We would love to help clear things up with you.
TF
Teresa F.
I had no problem with the product or…
I had no problem with the product or the service. It was delivered, next day, as promised. I didn't mind paying extra for next day shipping (over $300). However, the website does NOT figure in mileage charges. I received a phone call, the next day, stating I owed another charge of over $500 for mileage. I personally think more than $800 shipping and mileage is a bit excessive.
Response from SkycasketsJun 20, 2024
Hello Teresa, were glad to hear that your casket arrived safely the next day. Our shipping policy is clearly listed on our website and we call to try to find the best solution for what you need. Getting a casket delivered is no small feat as it isn't a small package. Please feel free to give us a call so we can help clear things up.
ED
Earnie D.
Matthew was dishonest about final price…
Matthew was dishonest about the final cost of a casket that was purchased for my sister. He quoted a final price of $2792 then he gave me a $400 discount for being a veteran. The final should be $2392. My credit card was charged $2592 and when I questioned him about the price charged to my credit card, he gave me different reasons. During our last conversation, I told him that he was changing his story again and he hung up on me. Matthew is very rude and unprofessional, especially after he has your money. I wish I had read their reviews first. BEWARE OF THE COMPANY.
Response from SkycasketsMar 22, 2024
Earnie, I'm sorry you feel that way. We strive to be transparent and upfront with the price and don't charge anything until it is authorized. Every customer has to initial and sign a receipt with the total and an initial less than 2 inches away from the total. Your order did receive discounts. Unfortunately, we can't control that there are taxes. We're glad we were still able to save you money on a very nice hardwood casket and hope you had a beautiful service for your loved one.
SK
S. K.
Professional and kind.
Professional and kind.
CO
Consumer
Don't let the bottle salesman fool you .
I called and talked to Matthew about a casket for my son I let him know what I wanted he took advantage of the fact that my son's favorite color was red and sent me what he wanted he even started with one price and then changed to another saying it was taxes I went alone with it,I had to change funeral homes the casket was supposed to be custom so it hadn't been shipped so he charged me for changing where to ship even though it hadn't been shipped I went alone with that it was supposed to be 18 gauge he sent 20 it was supposed to have round corners he sent square he is a CROOK with capital letters I don't know if it was racist or not at first it didn't seem like it but there was a underlying motive to deceive me during a very vulnerable moment one thing I do God is not to be mocked everything you do from now on will crumble I'll read about sky Casket.
Response from SkycasketsMar 22, 2024
Regina, We're sorry you feel that way. The pricing was upfront and you initialed to confirm the price before we ever processed anything. You also initialed right next to the custom casket to OK what we were doing for you. You got an amazing deal on a custom casket. There was nothing racist, we're glad you acknowledge that. There was also no effort to deceive. We are here to help people not hurt them; especially at a vulnerable time. That's why we're here. To help people and save them money over what they would be charged going through the funeral home and paying at least double. We hope you had a beautiful service for your son.
TR
TERRY R.
Gouged me for another $540 for what I…
Gouged me for another $540 for what I had already paid $395 for overnight shipping. Shame on you.
Response from SkycasketsMar 7, 2024
Terry we are sorry you feel that way. We explained there are two different shipping charges. This caskets needed to be expressed in order to get it to you on time and in perfect condition. There was also extra ground millage. The price was listed on the docusign we sent to you and was initialed right next to the price. Our goal is to save every family money. We are glad you were able to use our casket and save money from the funeral home price. We hope you had a beautiful service for your loved one.