Lauren D.
Timing was off
The massage I received was wonderful and focused on the places where I was most sore. The only reason why I am not giving this 5 stars is because my massage was supposed to be 50 minutes and in reality was only about 40. I was taken into the room 5 minutes late and by the time we got start another 5 went by. I was looking at the clock to see if I would get 10 extra minutes at the end, but that did not happen. We stopped exactly at 4:50 when we started at 4:10.
Response from Skin Spa New YorkAug 24, 2016
Thank you for reaching out to us Lauren. I apologize for the timing being off. The last thing we want is for our clients to be focusing on timing rather than their massage. We have addressed this issue and a member of our team will be reaching out to you shortly.



