Skin Spa New YorkReviews of skinspanewyork.com

Don’t buy online before u schedule the appointment, because the give you after 2 months and don’t return the money

Email staff is not responsive.

To begin with, my appointment was postponed 15 minutes, and when I arrived there I waited an additional 15 minutes. Used the toilet: no toilet paper and no paper towels. Then, the icing on the cake: worst waxing experience ever! Not only my esthetician did a terrible job, she was also extremely rude to me. She pretty much did not say a word to me for the entire time (and there was no ambiance music, so kind of awkward...), but when she finished I noticed patches of hair left behind pretty much all over my legs (I took pictures, so I can prove it), and when I asked her to remove it, she literally told me "Honey, we already went trough 2 cans of wax, the wax is finished, if you need a touch up book another appointment". Give yourself a favor: avoid this place.

I purchased a spray tan at their flatiron location and booked it for last saturday. I get a call the Thursday before telling me that they don't offer spray Tans at that location. I understand mistakes happen, so I ask them to please refund me for the spray tan as I can't use it. They tell me that they have a no refund policy and I will have to use it for another service. Apparently they are reaching out to corporate to see if I can get a refund but I'm positive no one is doing anything and I just lost $80. Its been over a week and I've heard nothing. Terrible.

RUN. FROM. ALINA. I have been going to SkinSpa since August, 2015. I regularly get facials and I am generally and overall quite happy with the treatments and estheticians.  Today I booked a 30 minute OxyTrio facial with Alina. This is the second time I went to Alina because the last time I went, I was so satisfied with her service although she spends 75% of the time trying to get you to buy more treatments. Today, her first words to me were, "Are you sure this is the treatment you want?" I said, "Yes." I was so satisfied with it the last time. She left the room to get the products and when she returned she started the treatment. At the end of the treatment (a total of 12 minutes), she told me how I need to stop getting the OxyTrio treatment, that I need to spend $300 on peels or $600 on three Laser Genesis treatments. I explained to her that I did get the Laser Genesis treatments and I felt they did absolutely nothing for $600. She told me I need to buy three more to see the "full effect." So $1200 for lights on my face. Not interested. She was clearly not happy about that and her demeanor was so cold and nasty. The treatment was complete in exactly 12 minutes. The treatment retails for $100.  Now, Im not that person who says I will never be back, because I have packages that I still have to use, but I am warning you, unless you want some cold, angry person over you who is supposed to be providing a relaxing treatment, do not book with Alina. She is only there to sell you completely unnecessary treatments that I can attest do absolutely nothing.

I’ve used Skin Spa for facials and they are fantastic. Tried a massage today for the first time and I left the 60 min massage after 15 minutes. Therapist was just rubbing lotion into skin. No massage of muscles or technique in any way.

I did not purchase anything and keep receiving emails about my purchases. Please double check this.

Horrible experience hair laser machines not as effective , staff not trained and very pushy , service not pleasant and front desk rude and laud you can hear all conversations from the rooms I am not going back