Janice K.
I spoke with Joice in Customer Service…
I spoke with Joice in Customer Service this morning regarding discrepancy in the medication dosage shown on my account for months 5 and 6. Instead of increasing it is shown as being the same as that for month 4. Joice was very pleasant and efficient and scheduled an appointment for me to speak with a member of the care team today. Thank you for your prompt service.
Response from SkinnyRxJun 16, 2026
Thank you so much for taking the time to share this! We're really glad Joice was able to help you get that sorted out quickly and get you connected with the care team. We'll be sure to pass along your kind words to her — she'll love hearing this. We appreciate you being part of the SkinnyRx community and hope your appointment goes smoothly!




