SkinnyRxReviews of skinnyrx.com

In my intake submission I wrote that I needed a gentler on ramp to GLP 1 as I had tried it before with terrible side effects when i went to second month dose. I was not contacted by anyone and then received notification my prescription was submitted …with standard dose escalation. I reached out three times via chat and once via email and never got a response so I called and explained the situation. Since prescription hadn’t yet been sent from pharmacy they said they would refer to clinical team. A few days later someone called me, I explained the situation and they said they would try to cancel the original prescription and re-issue with no escalating dose. They said they would “expedite.” About a week later I got a notice that the new prescription had been issued and they would expedite the request to pharmacy. It’s now been three weeks since my card was charged. Still nothing has been shipped and I have received one delayed email and one chat text a week after my inquiries. I will try this program for three months since I have already paid, but doesn’t seem terribly professional or personalized….which is concerning since it involves prescription drugs. With so little oversight/customer service over the program, it makes me wonder about oversight of drug quality as well. Going to do more research to see if they at least periodically test purity and content of what compound pharmacy is sending out

Ok, I originally ordered a 6 month subscription for Tirzepatide back on 12/20/25 with the intent on starting in the new year. For context, I am early 40s, mom of 2 kids. Each year since my early 30s (and having kids) I've struggled to lose more than 20 lbs, no matter what I do. Changed my diet, exercise, fasts, more exercise, etc. 20 lbs is where I'd plateau and then slowly gain back. Hence trying the injections this time. If it was properly dosed, it'd probably work. Wouldn't know. This company is a disaster. I recieved my first dose shortly after I ordered (12/22/25) Great! Well... Thankfully I started a few weeks after I initially received it, because my second dose just never shipped. When I reached out to customer service, they asked if I would like my medication to ship "early". Uh? No, assuming I had started it on time, I would've had a lapse. So they "expedited" my 2nd month dose at end of January. Except it came EMPTY. Like, empty empty. After 3 days of taking pictures of air in a vial, they said they'd send another dose and that it was an error from the pharmacy. Now I really did have a lapse, even considering I started later. My second actual dose arrived on Feb 3, 2026. Then my third dose. This time I knew to confirm ahead of time, which thankfully I checked in on. Somehow they had my next shipment date as 3/16/26- and again asked if I needed an "early refill". I reminded them that I had my 2nd dose 2/3 so 3/16 shipment is more like 6 weeks. It again was called "an oversight" but asked for my exact dosing and time of injection... which they should presumably have on record. Again was told they would expedite month 3, but that after this it should return to autoshipment after 28 days. 3rd month supply arrived the first week of March after some back and forth. 4th month dose arrived the last week of March. By this point, I had hit a plateau in my weight again. I am working out 3-4 times a week, am eating high protein high fiber small meals on an intermittent fasting schedule with water fasts added in. 20 lbs down in 4 months. Which would be great, except I can do that on my own with no medication (usually in a shorter time, especially considering my calorie deficit). So I asked customer service if another medication would be helpful or a higher dose. I eventually got vague questions about my water intake and sleep habits. Then a notification that my Rx shipped. Same medication, same dose. No consultation. That was month 5, recieved today on 4/21/26. Will I stick with the tirzepatide? No clue. Hopefully my final month at least shows up, since I paid in advance. Would I recommend Skinny Rx? Absolutely not. For the money, it is not worth chasing down the medication, and especially after the empty vial, I am not convinced they're sending what they're selling. The ONLY reason its getting 2 stars is because, at least initially, the customer service was on point. Shout out to Ivy, she was very kind and helpful. That said, I still can't get anyone to respond to my messages from 2 weeks ago.

I signed up for the dissolvable tirzepetide tablet and it took 30-60 minutes to dissolve under the tongue. My doctor thought it might be a bad compound and reminded me that this brand was not FDA approved. I quit taking it. I had no side effects for the two weeks I took it, nor did I notice any difference in my appetite. Order #79123

Aimee Belle Ba-ang I am concerned that I never received your return phone call. When you were working to sell me the product, Tirzepatide, you contacted me multiple times a day until the purchase was completed. However, once the transaction was finalized, your availability and persistence noticeably declined. This shift in communication does not reflect good customer service, especially since I reached out to you for assistance. You also asked that I provide a positive review, which I did in good faith. However, based on this experience, I will be updating my original response to include this new information.

I signed up. No real results in two months so I tried to cancel the same way I signed up (online). However after trying for like 20 minutes I realized there is no way to cancel online even though they make it seem like you can. After numerous questions they ask you and prompts of "are you sure" or "what if we give you a discount instead," it ultimately tells you that you have to call them to cancel. I ultimately was not in a position to call at that moment and did not remember until I woke up one morning to an email that they charged my account. I immediately called at like 8 am asking for a little grace and they refused to offer me a refund even though they hadn't shipped me anything yet. (Update) Though after threatening to just dispute it on my credit card they eventually agreed and honored the request. As far as the medication was concerned, the highest dosage really wasn't doing much for me. I was hoping for a cheaper version of zepbound but after two months I just switched back to Zerobound.

Customer service is awful in General. Patricia in the Philippines was great on the phone for the info she has but theres still no dates of 2nd vial shipments when dates on app dont match. why no info on contents in forst shipmwnt listed. When i emailed months agoTold them I was missing a pill and they say its doubled checked and didnt believe me. They say they answer phones till 8pm est but i called 7pm est and said they were closed. Even emailing takes forever. They send a package tell you to call if missing any contents but dont tell you what the contents should be. Too expensive. Im sorry I gave them 1000s

I signed up for 6 months, they don’t tell you it is completely nonrefundable I have been using for a month no results and out $2,000 don’t sign up for more than a month even though it will cost more, wait to see if it works!

I had a very disappointing experience with SkinnyRx. I was prescribed tirzepatide tablets and was told they were essentially comparable to injectable versions. After completing the program, I saw no results. When I asked about switching to injectables, I was told I would need to start over entirely at a low baseline dose (2 mg daily for a full month), which felt unreasonable given the time and money I had already spent. A clinician later told me that meaningful results typically aren’t seen until at least six months in—this directly contradicts how the program is marketed on their website. After switching to injectable tirzepatide through a different provider, I saw measurable weight loss almost immediately, which reinforced that the issue was not my expectations or compliance. I requested a refund twice due to lack of results and feeling misled. Both requests were ignored, and instead I was repeatedly encouraged to purchase additional products. This experience felt misleading, expensive, and dismissive of valid concerns. I would strongly encourage anyone considering this service to read the fine print carefully and ask very specific questions before committing.