Grissel G.
It works
Great product. You have to stick to it to see best results. Easy to take. It won’t upset your stomach at all which I was worried about.
Skinesa is listed under Personal Care.
Skinesa (skinesa.com) has 112 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
112 approved reviews, newest moderated first
Grissel G.
Great product. You have to stick to it to see best results. Easy to take. It won’t upset your stomach at all which I was worried about.
Rachel
I had tried prescriptions from dermatologists and a variety of different items from the store. I was about ready to cry and found this online and decided to try it. I am so thankful I did! I am now going on 6 months of taking this product daily and have minimal itching and the outbreak has cleared. Thank you!!
Alan H.
Took this product for 10 months but didn't see any improvements. Have to stop and look for something else. One star is a must be. Otherwise negative
Tod H.
Waste of money. it did not help at all. Still have the eczema in the same 3 spots as when I started. Cannot get the 90 day refund because you have to save all 3 empty bottles and take a pic of them WITHIN 90 days. Ridiculous!
Peter
I've had bad eczema for a while now - struggling through the horrible routine of steroid creams, moisturizers, even bleach baths to try and calm my skin. Then I tried Skinesa. I'm one month in, and my whole world has changed. My rashes are gone and my skin hardly itches at all. Considering they say try for 90 days - if this is what a month is like, I can only imagine how great I'll feel after 90 days. Worth every single penny!
Natalia M.
I was really skeptical about trying Skinesa after struggling with eczema for so long and trying what felt like everything under the sun I didn’t think one more thing would actually workk. But wow I’m so glad I gave this a chance! They recommend using it for 90 days for the best results but let me tell youuu after just one month I was already seeing and feeling a difference!! Skinesa was the only new thing I added to my routine, and the results have been life-changing. I’ve always been careful about avoiding sugars, alcohol, and processed foods (which didn’t really help on their own) but combining that with Skinesa has made all the difference in the world. My only regret is not trying this sooner I could have saved myself years of frustration and suffering. It feels like I finally found the answer I’ve been searching for and I just want to tell everyone who’s suffering to give it a try. The money-back guarantee convinced me to take the plunge and I didn’t even need it. This is worth every single penny for the comfort, relief, and joy it’s brought back into my life. Skinesa, thank you! I can’t say it enough after just one month I could already tell this was the real deal.
T. J.
This company put phone number!! But is doesn’t work at all. Be careful they scamming on your Cradit card on files
Response from SkinesaDec 11, 2024
Thank you for your feedback. We are sorry to hear about your concerns and want to clarify some points to ensure all our customers feel confident in their experience with us. We have maintained a fully functional phone number, 1-877-SKINESA, for over five years, and it remains available to assist with any inquiries or concerns. We encourage you to try reaching out again so we can personally address your issue. Additionally, as stated in our Terms and Conditions, we offer free refunds without requiring the return of the product. This policy is part of our commitment to customer satisfaction, and we take pride in making it easy for customers to resolve any issues. We understand your frustration and want to make things right. If there’s been any miscommunication or misunderstanding, we’d love the chance to assist you directly. We appreciate your feedback as it helps us continually improve our services. Thank you for giving us the opportunity to address this.
Teresa A.
I used to love this product. From about May 2020 to September 2021, they used to consistently improve my eczema and cystic acne. Everything was great. Though, they would ship every 25 days which sometimes meant that I would receive my next capsule way before finishing my previous one and I would need to postpone my next shipment. And this happened several times. I had temporarily paused my subscription to catch up with taking my capsules before receiving more. Then, last August 2021, I logged into my account to restart my subscription and my Manage Subscriptions page would go blank and give me a "No Customer Found" linkpage that was blank. After using their website's Contact Form to ask about accessing my account, it took AN ENTIRE WEEK before someone responded saying that they were updating their website and that it should be completed "any day now". In the meantime, they restarted my subscription for me. One month later, again, I received my subsequent bottle too early and needed to postpone the date of my next shipment and the Manage Subscriptions page STILL didn't work! So this time, I called their number which only gave me the option to leave a voicemail and hope that they call back in a timely manner. 2 hours later, some random number that does not match the number I called TEXTS me back (?) and that customer service rep reveals that they have been working on the website since JULY (3 months at this point) and that it should work "any day now". I said fine, but if it doesn't work in Oct, I will just cancel my subscription and purchase as I need them. Oct rolls around and finally the website works. BUT, I noticed that the capsules themselves have changed SIGNIFICANTLY. They are 2-3x bigger and instead of being filled with only the white probiotic powder, now they're a beige brown and the inside contents are clumping together, not uniform. I tried giving them A chance for 3 days hoping that they would still work the same but they actually made my eczema and rashes worse, more itchy and my skin got red and swollen. I emailed them complaining about why the product was so different and about how it is making my skin worse instead of better like it used to. This customer service rep was polite but did not show any concern for my negative skin reaction nor apologized for it or the changes to the formula. He said that they had run out of the smaller capsules and had to switch to a larger-sized capsule and to fill it up, they added brown rice husk. Unfortunately I have candida and the carbs in this brown rice husk aggravates my eczema rashes and I can no longer use this product. So I just wasted $40 on a entire bottle of probiotics that I cannot use or return. There was no offer of a refund or any other way to make it up to me. They were basically like, too bad! We made surprise changes to the product and even if you're experiencing worsening skin effects, we're still keeping your money! And I am very turned off that this person completely ignored the fact that my skin is getting worse with their product which is marketed as something that is supposed to make your skin better. I do not trust a company that changes so many things in a short amount of time without any warning or updates. I was never once updated that the website was going through any changes. I was never updated that they had to change their capsule size and fill it with a new ingredient. And what if there are people out there who are fully allergic to rice or brown rice? And they receive this product that doesn't work for them and there is no offer to get a refund from the company even though you obviously are not happy with the product? I do not like that they think they can make all these changes and think that no one would notice (sneaky) or think that their company and product is so great that they never have to explain any changes to their paying customers. If they keep up this kind of behavior they will run out of business and life is hard enough in this pandemic as it is. There are so many changes that at least if your company is going to make changes to the product or website you could let your customers know at the very least out of common decency and courtesy. Skinesa will not be getting any more of my money and I will have to find sources of those probiotics elsewhere.
Response from SkinesaDec 11, 2024
Thank you for taking the time to share your detailed feedback. We sincerely apologize for the frustrations you experienced in 2020-2021 and appreciate you bringing these issues to our attention. While this review highlights a challenging period during our company’s growth, we want to assure you and others reading this response that we’ve taken significant steps since then to address and resolve these concerns. Regarding the challenges with our website and subscription system, you’re absolutely right that the transition in 2021 took longer than anticipated, and for that, we deeply regret the inconvenience caused. Since that time, we’ve implemented a robust, streamlined platform for managing subscriptions, which has significantly improved the customer experience. Our goal has always been to make managing your account simple and hassle-free, and we apologize for the earlier difficulties. With respect to the changes in our capsules during that period, we understand how unexpected adjustments can cause concern. To provide more transparency: the switch to a different capsule size was a decision made during a supply chain disruption that affected many industries during the COVID pandemic. We switched a slightly larger capsule, and remain with this capsule to this day in 2024. We have stabilized our supply chain ensuring consistency and quality. We now proactively communicate any product updates to our customers well in advance. In regards to our hypoallergenic rice hulls as our excipient, we have always used this as our excipient as an alternative to the typical magnesium stearate used by other brands. Your feedback about the handling of your skin reaction and the lack of a resolution at the time has been taken very seriously. Since then, we’ve enhanced our customer service policies to prioritize empathy and responsiveness. We also now offer a satisfaction guarantee and a clear, no-questions-asked refund policy, ensuring that no customer feels unheard or unsupported. We deeply value customers like you who have supported us in the past, and we regret that we fell short of your expectations during this period. While we cannot change what happened, we’re committed to earning back your trust by continuously improving our products, services, and communication. If you have any further concerns, we’d be happy to assist directly and invite you to reach out to us on our website Thank you for giving us the opportunity to learn and grow from your experience. We remain dedicated to providing safe, effective, and transparent solutions to our valued customers.