Matthew B.
Tried this product for six months and…
Tried this product for six months and found this product to be completely unaffected.
Skinesa is listed under Personal Care.
Skinesa (skinesa.com) has 112 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
Showing 20 reviews with 1 star · Clear filters
Matthew B.
Tried this product for six months and found this product to be completely unaffected.
John
Skinesa money back guarantee is BS! I have sent 5 emails requesting a refund and I have been ignored! Don’t trust these people! They will take your money and when you get no results they will just ignore you! I just put in a BBB complaint!
Response from SkinesaJul 3, 2026
I'm the co-founder and refunds have never been easier. We make full refunds daily without having to return the products. Let's get this resolved. We have a monitoring system that shows all emails are answered within 24 hours. May I ask what website you ordered from and what email did you use to contact support? It's really not possible to be ignored for 5 emails when all emails are answered within 24 hours. I'd be more than happy to give you a refund - no one wants this.
Not P.
Absolutely nothing happened after using Skinesa. I gave it 3 months to work and it didn't. My cracked skin and psoriasis plaques did not improve or change at all. Skinesa did not work for me at all. My skin is still a mess. How do I get a refund?
Cliff C.
Skinesa is a rip off! 90 day money back guarantee? As requested sent pic of empty containers & my info. Not a word! Emails disappeared! Beyond that i subscribed. They sent the next order early. I canceled subscription & they still trying. Lucky i cut them off from my PayPal. There is a number they won’t pickup. Leave a message. Good luck! They not calling back! I sent all the info again in my May email. Only one transaction was resolved. I’m still getting emails for the subscription. If Skinesa was sincere & honest they would refund my money & get me off their back. I sent two emails on Saturday 5/9. Not one reply thankyou! Plus i spent$ to send back the subscription order!!!
Response from SkinesaMay 14, 2026
Hi Cliff, we’re sorry this experience was frustrating. We do proudly stand behind our 90-day money-back guarantee, and we want to clarify what our records show. When you contacted us on February 14 about the guarantee, we replied the same day with the verification steps and canceled your subscription to prevent future charges. We also sent return instructions for the newly shipped subscription order. When you reached out again in May, we reviewed the ticket history but were unable to locate the requested verification details/photos. By that time, a payment dispute had already been filed through your financial institution, which meant we were no longer able to issue a direct refund while the dispute was active. We understand the dispute has since been resolved in your favor, and we respect that outcome. We’re sorry we didn’t meet your expectations, and we also apologize for any frustration caused by phone access. Our support is currently handled by email so we can properly track requests and respond as efficiently as possible.
Marc S.
I am almost finished with my third month of taking Skinesa. I was hoping that this would help with skin breakouts on my legs. Unfortunately, there has been no change in my skin condition. I have given the product one star as there have been no adverse effects.
RC
Customer service representative, Flossy, did not advise on additional customs fees (which amounted to $96.70), when I had inquired on delivery fees and costs - she only spoke to delivery fees. They were not willing to cancel the shipment or accommodate me in anyway from this unexpected high custom cost and lack of communication. Their discount code did not work. And despite the company, through her, claiming that there is a 90-day refund guarantee I have relentlessly attempted contacting them 3+ times in 2 weeks and have yet to receive a response for my full refund. The product does not work for me, and it had even worsened my skin condition in its use. Considering the expensive cost of this product ($233.41) I was taking a chance with its use, and trusted their acclaimed return policy as a guarantee, yet have been disappointed twice. I had posted a negative review on their website a few weeks ago which appears of have been exempted from their website, clearly indicating a review bias. I am utterly disgusted by this company and will be actively advising against use of Skinesa, submitting formal complaints of this company and advocating fellow community members of Topical Steroid Withdrawal (TSW) and eczema to avoid this supplement company at all costs. I would’ve rated 0 stars if I could. Save your money, time and energy. Spend it elsewhere.
Nancy Michelle C.
Hello, I'm not trying to be disrespectful. I tried it for 3 to 4 months. Suffered through the eczema so bad. No help for me. BUT, the worst part is i can't find someone to tell because they won't respond to me. So much for getting my REFUND! AND... still charging me an won't stop! Someone help me please! NancyCox in Lodi Ca.
Trace
Didn't notice any changes in my eczema. Tried the product for 90 days with little or no improvement.