Ivy
Customer service is non-existent
Customer service is non-existent. They don't respond to emails.

At Skincareglows, we believe that beautiful skin begins with consistency, knowledge, and the right products. Since 2019, our goal has been to make professional-quality skincare accessible to everyone by offering high-performance products that deliver real, visible results.We know skincare is deeply personal. That’s why every product that enters our store is carefully reviewed, tested, and evaluated by our team for safety, quality, and effectiveness. When you shop with us, you can trust that each item is clean, authentic, and formulated to support healthier, more radiant skin.
Skincareglows (skincareglows.com) has 183 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Ivy
Customer service is non-existent. They don't respond to emails.
Anelise
Great customer service!! I recently had my package from Skincareglows misdelivered by the carrier. I contacted Skincareglows and they promptly mailed me a replacement. I have been purchasing from them and will continue in the future. Thank you Skincareglows!
Louela
I haven't received my order. Based on this tracking number, it was delivered to the wrong address. It is supposed to be at my home address. I ordered many times from their website and this was the first time it never came. I emailed their customer service with a screenshot as proof that they made a mistake, but there has been no response. I will never order again
Response from SkincareglowsAug 16, 2024
Thank you for your feedback. We sincerely apologize for the inconvenience caused. After reviewing your order, we found that the package was actually returned to us by USPS, rather than being delivered to the wrong address. We have processed a full refund to your account as a result of this issue. For further assistance, we recommend contacting USPS directly with the tracking number: 9400111206204251530130. Once again, we apologize for the trouble and appreciate your understanding.
Pamela T.
I love it!!❤️
Sr
I’m still waiting on product…#74609 sent tracking number 7/31…it’s now 8/2 USPS states they are waiting on pkg. I was so excited and planned to use this site for several things… the retina gel 1% was my first product… I’ve emailed at least twice for update… no response..if I receive product I will happily update this site!!!
Response from SkincareglowsAug 6, 2024
Hello Susan, We wanted to let you know that your package was delivered on August 5th, 2024, via USPS. You can track it using the number 9400111206204273266185. We also responded to your emails, but it seems there may have been a communication issue. If you have any further questions or concerns, please feel free to reach out again. Thank you
Bonnie
Great prices and quick shipping. Highly recommend!
Brittney H.
Easy to find what I wanted to purchase and came quickly
Diana L.
This company ignored my request via email to return a hydroquinone product that smelled bad. I then returned the item via USPS mail to the return address listed on the website, and it was sent back to me.