Skim-A-RoundReviews of skim-a-round.com

I have not received the product yet but this is for their false advertising on their site. It clearly states 2 day shipping. I’m on day 8 and as stated earlier, nada. When I try to track, it shows the package stopping at every podunk facility in the midwest. And previous reviews are right, no contact info whatsoever. I only ordered this cause my pool guy said that some of his customers have them and like them. We’ll see.

The product is complete crap. They have no way of reaching them. No email no phone nothing. Only option is to file a chargeback with our AMEX. Avoid at all cost. It’s crap.

The rings was not cut correctly and did not fit, product was not usable without replacement ring. I sent a warranty e-mail and it was not responded to. No Customer Service, no phone number. Can not use product.

Garbage. Doesn't work. Ring broke and they refuse to honor thier lifetime warranty. My tests showed it works no better than the standard filter.

Doesn't work as promised. Would never sink down when pump came on. I added weight to sink it then it wouldn't seal properly. They make returns near to impossible and then deny your return after sent back. DO NOT BUY THIS EVER!!!

Bought the Ultimate and Standard . The ultimate arrived as stated but the Standard didn’t arrive Waited 3 weeks before they would send me a new Standard . A replacement is now on its way. The Ultimate arrived and it was not compatible with my Zodiac hose so I had to buy and adaptor. This device is so sensitive that it can rip and suck in air . There is no swivel when using it with a pool floor robot so it will always get the hose tangle up causing it to flip and suck on water The free trial is BS as you have to pay around $45 to Send it back , (free if faulty) they insinuated that the free trial was started from delivery of the ultimate not when the adaptors arrived . But made an exception in my case but tried to scaremonger me by listing about 15 things that could be inspected meaning they won’t refund me if it didn’t passed the returning line new test . Meaning that I would then have to pay another shipping to get the product sent back to me or they would discard it . The customer service is dreadful and there is no number to speak to a human .

Tried to ask for replacement part. Since my floating SAR wasn’t in “their” system. They refused to help. No REPLACEMENT PARTS HELP!!! They are the dealer!! NEVER buy this product! No support

We love this product! This is our second one. The first one someone stepped on. It's easy to use, put in and take out. The second one is better quality than the first. Thank you for working to make your product better and better.