Skim-A-RoundReviews of skim-a-round.com

I placed an order three weeks ago and no product, no phone number and you’re not responding to emails. The tracking info sent is stating “Unknown” Shame on you! Order # 167*****SAR

Stay away! They don't even care enough to have customer support for their junk! No phone number, no means to resolve any issue except return, which they won't pay for or avoid. Idiots!

This product is TOTAL junk. It separates under the slightest suction allowing the contents of the basket to clog the skimmer return line. The warranty is useless. and customer service keeps sending the same canned response and refuses to stand behind their defective product. DO NOT PURCHASE !!!!!

BOUGHT ON 2-3-203-25. RECEIVED ON 2-8-2025. DID NOT ATTEMPT TO USE (WEATHER) UNTIL A WEEL LATER. UNABLE TO RETURN (DID NOT WORK AS PROMISED) WAS TOLD IT WAS 15 DATS PAST ORDER DATE ??? BEWARE OF THIS COMPANY OR EAT THE COST OF AN INFERIOR GURANTEE AND B.S. RETURN POLICY.

This company advertises a lifetime warranty but won't honor the warranty even within a year. They charge a premium price for an average product and do not stand behind their warranty promise.

DO NOT buy from this company. They advertise that the skimmer basket "fits all skimmer boxes" - it does not... the basket was too wide for our skimmer and as such would not sit down far enough to be below the waterline. I emailed them 2 days after it arrived and they sent back saying that return requests had to be sent within 15 days of it being sent (their website says 15 days of being sent or 10 days from receiving). After I emailed back saying that as we are in Australia and it was over the Christmas period, it had only just arrived. They then replied saying that I could send it back at my expense for a refund, but only had 48 hours to do so. I physically could make this deadline. As such we have an item that we cannot use and are out of pocket. Not only is this false advertising, but they are very rude and make it extremely difficult to deal with them. I would strongly recommend buying from somewhere else.

Junk - Mine broke and the company will not honor thier own warranty. It does nothing for your pool.

Its not free shipping. You receive a bill from Fed-Ex after the fact. So while it is free for them, it’s not free for you. Going to try the skimmer but not much faith in what they say at this point.