Skill SuccessReviews of skillsuccess.com

The course is ok so far

The classes were good. They had a lot of great information. Wish it was more videos or an option for an audio voice that read aloud the text and printable material to look over like the recipes.

The course was very easy to follow. There were no issues and I received my certificate right after completion.

The customer service through email. I am unemployed and I have been looking to land a job in a new career path, technology. As I am apply to different positions I cannot because only thing standing in my way is lack of experience /degree. I emailed if I will have full access due to not working I couldn't even afford to pay my $7 subscription. The person assisting me through chat really helped and allowed me to renew at my normal full access plan as long as I renewed. For that I appreciate the rep. Seeing my goal and really helping me the other day. I was able to get enough money in my account to renew today I am hoping land my possible job as an entry I to a new career path. Thanks alot I was happy to leave my review after being with the skill success at over or right at a year.

I talked to support person named Grace and this person was extremely helpful in answering my questions full

The representative Stacy was prompt and efficient with assisting me with my issue. I am looking forward to attending my Spanish course!

I subscribed for a year at a dramatically reduced rate but neither myself nor my family used any of their services. It seemed like a good idea at the time but we just didn't take advantage of it so I can't give a review of their courses. However at the one year mark I was billed for another year at full price. I contacted them two days later to cancel and get my money back but they said in the fine print it was stated there were no refunds as it was my responsibility to contact them before the year was up. They made the mistake of stating I had been a member for two years and I asked them to review my records again and they would see that I had only been an introductory member for one year - they realized their error. I made a few references to good business practice of allowing people to cancel if they hadn't used a product and showing some integrity by sending out reminders that the year end was coming up and the renewed subscription was imminent. I mentioned several other subscription companies that do that very practice. I told them I'd write a positive review if they changed their business practice and if I got a full refund. They gave me a full refund for which I am grateful so I hope they send you out a renewal reminder at year end like they should. They were indeed pleasant and professional to deal with. Read the fine print to make sure they have changed their business practice to indicate whether it's your responsibility to cancel beforehand and/or if they will send out reminders.

The website is laid out clearly and it is easy to find the courses you want. I also found a course that I didn't know anything about by doing another course, which suggested it, and I am so glad they did as I found the course very interesting. It was laid out very well, broken down into sections so you could do a bit at a time. I also found the Team very helpful when I had an issue and they responded very quickly.