Judy C.
Stars because the customer service was helpful and prompt most of the time
Stars because the customer service was a 4.5 star service. I did not have to wait forever for my late night study session to get a rep for technical help, to access my lessons. Grace was helpful service rep. Unfortunately, the site itself seems to always need a reboot from a rep every single time I sign in (in the last month I have made the purchase of this class). Hence, the loss of some stars from my rating.
Response from Skill SuccessJan 8, 2023
Hi, Judy! Thanks for writing us a review! We appreciate you letting us know about the issue you've been experiencing. We will escalate this to our Engineering Team and have Grace get back to you as soon as we hear from them. We hope for your kind understanding on this matter. Thank you!



