Advanced software for dating sites and matchmaking platforms. Unencrypted source code, native iOS and Android apps as well as PWA; extensive customization and modification options for mid-to-large-sized projects. SkaDate dating software won numerous industry awards, while the team received praise for quick adaptability, attention to detail, as well as top-notch internal and external communication.
SkaDate Dating Software (skadate.com) has 33 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
skadate.com
Website
skadate.com
Category
Internet & Software
Location
San Ramon, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 18% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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If you want to waste thousands of pounds. Go with skadate. I have come to terms with wasting my money on a rubbish platform. All their raving reviews can be found on their website. Yet they claim to have helped many customers....so where are all these hundreds of satisfied customers hmm?? Glad I don't have to deal with them anymore.
Response from SkaDate Dating SoftwareAug 17, 2020
Hi laney,
Could you please give us more details about your project or send us your invoice number for your purchase? At present your review is too vague to meaningfully address it and we couldn't find a customer with your Trustpilot handle to identify a specific client. As a side note - we do not actively pursue clients asking them to leave reviews, but our site does have a portfolio section with real and successful working client projects.
WE
WebMorf
Skadate customer support
I've been using the Skadate software for five years now and after a very slow start, things are finally looking up. That was until a month ago when I noticed I couldn't post any links to the site from the facebook page. The site had been blocked by facebook because it "breaches our community standards policy".
This review is about two aspects of Skadate and their software. Firstly, the ongoing ticket support and how they helped me resolve this issue and secondly, the security aspect of the software.
Some years ago, when I first purchased the Skadate software I found it complicated, confusing and very difficult to work with. As the time passed and I purchased more tickets the coding became clear to me and I now I find it quite easy to make changes and modifications myself.
The main reason for my review today is the support I received this last week. As I mentioned, I found myself in the position of having my site blacklisted by facebook. I Googled it and quickly realised that 1000's of others have all been in the same position and the outcome was pretty much the same... no way of resolving it!
One of the various problems was the fact that there is no way to contact facebook other than completing their 'feedback page' and that was just a waste of my time!!
Over the next three weeks I sent 326 'feedbacks' about my site being blacklisted and emailed zuckerberg three times, none of which probably even saw the light of day!
After more Googling, I saw that this same issue had affected all types of websites from personal non-profit sites to quite large commerce sites and some had even gone to the extreme lengths of changing their IP or even hosting to resolve the sites being blacklisted.
My issue with facebook was that my site had been listed on their platform with no Community Standards policy breaches for over four years and all of a sudden, 'with no changes' it now breached the policy. How could this have happened if there had been no changes?
After exhausting all avenues and realising that I may also have to go to the same extreme lengths as others such as changing my IP or even hosting, I put a ticket in to Skadate. I didn't have any live ticket open but messaged them anyway asking if they had come across this issue before and if they had any ideas.
The following day, I received a reply from Lora who had looked into the matter and taken it upon herself to contact facebook on my behalf to explain to them that my site was to a particular standard and that it did not breach their community standards policy.
Two days later, I tried posting a link to the facebook page and it worked! What a relief! I attribute this change solely to Skadate support and without it, I would now be looking into making major changes to my hosting. Facebook is a necessary evil in the game of marketing and without it, traffic generation would be much more difficult.
This covers my first aspect. Skadate support - Fantastic!
Secondly, I would like to mention the security of the Skadate/Oxwall software. I also have other sites which include Wordpress and other software coding and over the years, I have encountered many problems with hacking attempts, particularly with WordPress, even with Wordfence, Shield and other security software in place. There is always someone trying the latest tech to hack your site.
In contract to my other sites, I have never had one problem with the Skadate site regarding hacking. To me, it just seems... safe! ... and that is very reasuring!
Hope this helps anyone reading.
Regards
HB
Hans B.
Skadate software is awesome
Skadate software is awesome, it's pretty simple to use and that coming from someone who has absolutely no knowledge in scripts, HTML, or any developing skills. A round of applause is the least I can do to show my appreciation towards the staff, excellent customer service, tending to after sales queries and so much more. A full package indeed and thumbs up to the team.
ER
Erica
Don't use Skadate
Don't use Skadate. I had been using Skadate for 8 years until the beginning of this year when I moved because they nearly destroyed my business. I had used their software quite happily until they decided to change it and my old platform would no longer be supported. The migration was terrible. It started in March last year. They took 3 week instead of the few days I was quoted. My site was down for 3 weeks! Then once it was back up it was so slow, my members couldn't get on, just buffering. A dating site that you can't log onto because it timesout ALL the time. They insisted it was our server, which it wasn't. When we gave them access to our server, they finally conceded it was their software. A plugin was supposed to be the problem and was "fixed" but it made no difference. This (December last year) was when they decided to stop answering my emails and texts (yes it was so bad I had the direct number of one of the support staff in the Kyrgyz Republic). Luckily in September I had already started looking around for an alternative platform and moved in January this year. I'm now with a fantastic company with support that is second to none. I've been working hard to get my customer's trust back and now my turnover is much better than it ever was with Skadate. Look for alternatives to Skadate, they are out there.
DS
Debby S.
SkaDate it's more than just software - this is a family team and people you can lay on!
It was a very long and hard way to get any success in my online business when I started it 7 years ago for the first time. I tried out a lot of options offered on the Internet thinking that key for success is just a software. But, had no luck. 3 years ago I started working with Skadate and it was outstanding contribution to my business. I came with my idea and now I can make millions of people happy. My website is not a dating-related website, but the beauty of Skadate is that they can bring any idea to live! Thank you guys for making our lives easier and allowing me to believe in myself. God Bless you!
EL
Eleanor
Skadate wrecked my dating site business that I had spent 5 years on.
I had been building my business with skadate software for 3 years - it was ok - you will never do great with their software, but you can do 'OK'. Then I asked a simple question about why something wasn't working. There support did something with 'Crons' that brought my entire site down. Nothing but a white page and some code was left for my steadily growing membership database to be greeted by. I thought they would correct the mistake they made within a few hours. They didn't. In fact I sent several emails requesting they fix whatever they did and get my site that I had invested thousands into and spent years working on - back online. No response. My site has been down for 4 weeks now due to a mistake they made that I need them to fix but they won't - maybe they cant, maybe they just don't care? SKADATE IS BIZARRE - WEIRD - HORRIBLE! I consider my business at this point over. I can attach a screen grab of the 'support' I received. There wasn't any! Its disgusting - DO NOT BUILD YOUR CASTLE ON SAND WITH SKADATE. Their lack of professionalism, ignorance and dumb mistakes will eventually wreck your business.
SB
Sierra B.
Excellent Service
SkaDate is always willing to help. Their team is friendly, timely, skilled, professional, and responsive. I recommend SkaDate for anyone who wants a hands-on experience with generating a website and/or app, coupled by the guidance and support of a capable and talented team. Thank you Ross, Ron, and Anna especially for your exquisite service!
DJ
Dave J.
I've been SUFFERING with SkaDate for nearly 2 years!
I've been SUFFERING through their AWFUL "technical support" for 2 years now. It seems like every time I'm in trouble with their software, they have some excuse. The MOST RECENT is that they have removed the customer forums (where customers could get REAL help, not the Skadate awful technical support!) They say "Oh, the new forum will be up on Monday. I highly doubt it, but even if it is, it's RIDICULOUS that they didn't leave it up for existing customers to access while they build a new one.
I'm toward the tail-end of a site redesign, and there's a bug (there's LOTS of bugs!) that is stopping me - yet their technical "support" isn't available until Monday - and they removed the one thing that has helped them - the community forums.
Aside from that, Skadate DOES NOT SCALE! Their database is SOO SLOW that you have to throw TONS of resources at it just to make it usable. Their "mobile app" is even worse! It's not responsive, and they charge paying customers for the app (which is awful to start with), then they charge for "customization" which is worse than the base application!
SERIOUSLY AVOID SKADATE AT ALL COSTS! COME UP WITH ANY OTHER PLAN THAN USING THEM!