SizzlefishReviews of sizzlefish.com

Sizzlefish is a complete rip off. I paid $24.00 for a piece of red snapper and it was smaller than my finger. Not even worth the cost of heating up my grill or oven. It will go in the trash.

I spent $179.00 with a note to be sent along with it to my recipient. They sent only 1/2 of what was written by me. Nora, in "so called" customer service lied repeatedly to me by telling me that it was sent as written. It was NOT. I was sent a picture of the card as to what little of my note was actually sent. Shame on Nora & Shame on Swindlefish. I am not one to lie !!! (Nora) Truthfully & Sincerely, James Roxburgh

Extremely expensive. We've order several times over the past 2 years. The delivery was fine, but if you want to find a coupon code you'll have to search the web... annoying. Three stars for the taste of its products, minus 2 stars because there are no photos of the packaging online, no brand name on the fish packaging itself, and no instructions on how to cook, for example, the crab cakes. The video shows someone placing them straight from frozen into a frying pan, but the only directions for everything fish is "how to defrost the seafood." As for customer service, for the first order, I searched and found a coupon but it would not load, and called... yes, the young lady was a bit obnoxious. Also, we questioned how authentic the "Faroe Island" salmon is because it is not fatty at all. It should be quite fatty and full of omegas. We've ordered it 2 times, but all were devoid of the oils that should be in such a expensive fish.

This is my second delivery from Sizzledish and I am so thrilled. The fish was delicious and their prices are great. This fish is fresher than I can buy at the local market. Absolutely love this company!

Very simply I asked if a promotion was still in effect; they respond that it was; I placed the required order and did not receive the promotion. When I complained, they replied I had not entered the promotion code that they had not supplied. You cannot trust this company and Customer Service displays an arrogant attitude!

I was a subscriber for years and enjoyed their products. They have a rewards program. If you join because of the rewards program you will be seriously disappointed. After years I tried to redeem $45 worth of credit and they never processed it. I called them and they said I could redeem them on my next order. There is not going to be another order. They lost a loyal and longstanding customer because they couldn’t be bothered to redeem my rewards that I requested on their form and on their website.

I have no idea why these other poor reviews are on here. I've received my monthly subscription box from Sizzlefish to be in perfect condition, completely frozen, with fish that tastes fantastic. For a family considering Sizzlefish I would suggest you overlook the poor reviews and give them a shot.

Absolutely the worst customer service I’ve encountered just trying to purchase a gift card for someone. They sent the recipient an email informing them of the gift then 20 minutes later told them it was canceled. Very embarrassing and I tried to discuss it with them and the explanation was it was a high fraud risk. My cc matched my name, address and phone number so what on earth are they talking about. My cc company did not initiate it. I’ve had this card for 20 years. I left a phone message so they’d resolve it and send the gift and when I didn’t get a call back the so called supervisor responded to my email that they would not be calling me back and she had already dealt with that. Apparently she didn’t want the $100 gift order. I wonder if the owners know how things are handled there.