SizzlefishReviews of sizzlefish.com

The quality of the fish is good. However, (I have been a member for 5 month), the labels come off during shipping. I complained about the "guess what fish I'm eating. They said we're aware of the problem and working on. Very frustrating. Also, SEVERAL of the fish were not sealed properly. Fish then gets icy. Next month will be my last as I feel 6 months to correct is long enough.

The fish that I've had so far has been good and fresh tasting. The issue is that most of the labels were off the individual fish portions in the bottom of the package. Halibut was easy since one still had a label, and, and I was able to find the other pieces that looked like it, and then I knew which were sablefish since they were the only other whitefish I ordered. I got two different types of salmon, and I don't know which is which due to poor labeling.

probably more my fault for not paying attention buy $150 for a pound of lobster claw meat and 6 rolls, 2 of which were broken

Extremely expensive. We've order several times over the past 2 years. The delivery was fine, but if you want to find a coupon code you'll have to search the web... annoying. Three stars for the taste of its products, minus 2 stars because there are no photos of the packaging online, no brand name on the fish packaging itself, and no instructions on how to cook, for example, the crab cakes. The video shows someone placing them straight from frozen into a frying pan, but the only directions for everything fish is "how to defrost the seafood." As for customer service, for the first order, I searched and found a coupon but it would not load, and called... yes, the young lady was a bit obnoxious. Also, we questioned how authentic the "Faroe Island" salmon is because it is not fatty at all. It should be quite fatty and full of omegas. We've ordered it 2 times, but all were devoid of the oils that should be in such a expensive fish.

I was a subscriber for years and enjoyed their products. They have a rewards program. If you join because of the rewards program you will be seriously disappointed. After years I tried to redeem $45 worth of credit and they never processed it. I called them and they said I could redeem them on my next order. There is not going to be another order. They lost a loyal and longstanding customer because they couldn’t be bothered to redeem my rewards that I requested on their form and on their website.