The SiteSwan White Label Website Reseller Program is designed for agencies, publishers and entrepreneurs looking to create and sell websites to local businesses. Our 100% white label solution allows you to rebrand our site builder with your own company...
SiteSwan (siteswan.com) has 37 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
siteswan.com
Website
siteswan.com
Category
Internet & Software
Location
Syosset, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 97% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Great experience. Site Swan wants you to be successful. They give you the tools, training and resources to do so.
Response from SiteSwanSep 21, 2026
Thanks for the great review, Daniel! We’re happy to hear that the tools, training, and resources have been valuable to you. We’re dedicated to helping our resellers succeed, and we’re grateful to be part of your journey. We look forward to continuing to support you along the way and hearing about your continued success!
WS
Webmoge S.
Very responsive support!
As always, the SiteSwan's self-help options on the support dashboard was very helpful. (I also love all the resources provided - essentially providing a blueprint for my reseller business). For help with tougher issues, the tech support team was just a click away.
The tech support team was very responsive! I had an issue with creating a site with one of the themes/templates, and they were able to step in to help. They helped to resolve my issue, and communicated with me every step of the way! Kudos!
Response from SiteSwanSep 21, 2026
Thank you for the wonderful review and for sharing your experience! We’re so happy to hear that our resources have been helpful and that our support team was there when you needed a hand. We’re always here to support you as you grow your business, and we truly appreciate you taking the time to share your feedback!
CJ
Curtis J.
Problem solved
Mr Ryan did a wonderful job in walking me through an issue that I had with the site.very informative on my issues. Very satisfied. Easy to communicate issues were handled in a timely manner.
Response from SiteSwanSep 15, 2026
Thank you for the great review! We’re happy to hear Ryan was able to provide clear and helpful guidance and get your issue resolved promptly. We’ll be sure to pass your kind words along to Ryan—he’ll appreciate hearing this!
AB
Adelle B.
SiteSwan is awesome!
SiteSwan is a great tool for launching fast, professional websites. They have a built-in lead generation tool which makes it easy to pitch websites to businesses across the entire country. The tech support is responsive and helpful. The website builder is easy to use and makes it easy to launch beautiful websites for a wide array of services. It's also quite affordable for everything included. Great for brand new designers as well as seasoned website builders & managers.
Response from SiteSwanSep 11, 2026
Adelle, thank you for this terrific review! We really appreciate you sharing what you like about SiteSwan, especially the ease of building professional websites and the support from our team. We’re happy to hear the platform is helping make things easy as you grow your business!
CJ
Chuck J.
This is a Expensive turn-key business
This is a turn-key business. Very easy to start and operate. I'm a current reseller and by no means have any background in the digital space, I'm old too. I've had help from 2 different tech guys, Brian & Ryan, both are extremely competent. Brian can have a case of the Mondays sometimes, but who doesn't? The training to get started, it's pretty much idiot-proof, a monkey can make this work. You just have to pick up the phone and dial your a** off. My gripes, sorry Justin This is a very expensive platform. You don't know what you don't know. I recently met a programmer that laughed his a** off when I told him I paid what I did for 100 websites. To pay 500 p/m when you just cross the 20 site threshold and to pay the same at 80 sites, well you decide? Making a lot of money off a 1 guy in my opinion. The billing by stripe which is built into the software, because I already know what Justin's response will be. You don't have to use Stripe. I say, you don't have to double Stripe's percentage. Everything that I run through stripe, is hit with over 5% in a fee. Sell a site for 499, I get 474.26. I just think that the pricing is extreme. Again sorry Justin, just being honest. (Justin=Owner) So for this kind of cost I would expect 24/7 support, premium pricing, premium service. Any file transfers and back-ups, should happen normal times right? midnight to 6, not during business hours. The last thing I will say that isn't good or bad, just an observation, the websites all look the same, they follow the same format.
My clients all like their websites, I think? I haven't lost any, so I can recommend Siteswan as long as you don't mind the mark-up. I understand profit, just not so much off 1 person. I look forward to the response, and hope this doesn't affect my future tech support :>)
Response from SiteSwanSep 9, 2026
Thanks for the honest and detailed review, Chuck! Justin here, and we really appreciate the kind words about the platform, the training, and especially Brian and Ryan. And don’t worry—we can handle a little constructive criticism. 😄
I completely understand that price and value are going to be viewed differently by everyone. What matters most to us is that the platform is helping you profitably operate your business, your clients are happy, and you’re getting the support you need along the way. We’ve designed SiteSwan to be much more than just website hosting or a website builder—it’s the tools, training, support, billing, prospecting features, and infrastructure that help you run and grow the business.
I do want to clarify one thing about Stripe. Our optional Client Billing feature has a 2% fee in addition to Stripe’s processing fee. Using the example you gave, the combined cost works out to about 4.95% for automated recurring billing that you can manage and monitor directly from your SiteSwan dashboard. You’re also always welcome to bill clients outside of SiteSwan if you prefer (I had to include that :-)
As for file transfers and backups, those are scheduled to happen during off-hours, so I’d definitely like to better understand what you experienced there.
And finally, I’m glad to hear your clients like their websites—and the fact that you haven’t lost any of them is certainly a good sign!
Thanks again for being candid, Chuck. Constructive feedback is always welcome, and I promise it won’t affect your future tech support. 😉
SD
Sean D.
Site Swan is legitimately a caring and…
Site Swan is legitimately a caring and competent platform with the ethics and personnel to back it up.
Response from SiteSwanSep 8, 2026
Thank you so much for your kind words! We’re proud to provide the care, integrity, and support you can count on, and we’re grateful to have you as part of the SiteSwan family!
DG
Daisy Grace & C.
SiteSwan is an excellent company to…
SiteSwan is an excellent company to work with. They are very responsive with their customer service and have ongoing support and webinars to help support you. They have been 100% professional and there for me every time I've needed help.
This 'Business in a Box' is designed to give you everything you need to get your business going!
You will be very happy with your decision to utilize SiteSwan for your Web Design business!
Response from SiteSwanSep 8, 2026
Wow, thank you for this superstar review! It's wonderful to hear that you’ve had such a positive experience with SiteSwan and that our customer support, webinars, and ongoing resources have helped you along the way. We’re passionate about helping our resellers build and grow successful web design businesses, and we’re excited to continue supporting you every step of the way!
LR
Lowell R.
I've been using SiteSwan for a few…
I've been using SiteSwan for a few years now. They've always been good; however, they manage to keep getting better. I'm impressed with how they continually improve, adding a wider variety of professionally designed templates and more resources for us to explore and use. Their customer service is timely, and their Ask Anything webinar training is helpful. SiteSwan is a great way to get an agency up and running quickly.
Response from SiteSwanSep 1, 2026
Thank you for this awesome review and for being a longtime SiteSwan customer! We truly appreciate you recognizing our continued improvements, resources, and the support we provide. We wish you continued success!