SistemmaCPAPReviews of sistemmacpap.com

Was prescribed a CPAP by my Dr. And was told to get on this therapy immediately! It took two weeks for my local respiratory provider to reach out to me, only to tell me they don't have any machines in stock and won't have for two to three weeks "maybe." Not very "immediately"!! I contacted Steven at Sistema. What a great experience, he had the CPAP machine in stock, I had it on my door step the next day! I was new to all of this CPAP therapy. Steven took his time and explained the different options for masks and what to expect getting started with my therapy. Then he sent me an email of encouragement, spurring me on to stay positive about my CPAP therapy and stick with it, though, some times getting started can be tough. That really meant a lot to me. Then after a sleep study, my Dr. Had me chang to an EPAP with ASV. Same problem with my local respiratory provider. No machines, won't have for weeks. They told me if I can find one somewhere else.... Get it... So I called Steven, and the next day I had my new mechine. Steven Thank you for your great service, and your heart for helping those of us with sleep apnea. I am forever grateful.

Luckily, I happened across Sistemma's website when searching for replacements for our recalled cpaps. I started a chat with Steven, had many questions over two days, and he was extremely knowledgeable and very helpful. I got the feeling that he genuinely cared about his customers and the service they received. Ordering the Air Sense 10 machines was easy, quick and a smooth process, plus I received them the second day after they were ordered. Set up was pretty easy, but a phone call walked me through some features for which I had questions. The price was better than the other websites I checked out, and was happy to find out he was "local" (in AZ), not some nebulous place clear across the U.S. All I can say is, there are not enough" stars" to give to Steven or Sistemma CPAP as far as I am concerned! I cannot recall the last time I received such exemplary customer service and would not hesitate to recommend them to anyone needing CPAP equipment or supplies...a company you can trust.

Steven assisted me in purchased a BiPAP device - he was easy to contact and very easy to deal with over the phone and e-mail. The device came the very next day, as promised. The price on the unit was also the least expensive that I was able to find on the net.

Great experience - they had the product when others didn't, very professional, friendly, efficient service. Wonderful people to do business with my cpap equipment needs.

Great , honest service. Thanks

Customer service was excellent, product was excellent, everything was done in a timely fashion, Overall I feel very satisfied.

Very prompt and personal service. I would recommend this company to anyone. I spend a great deal of money and the assistance I receive after the delivery made it worth every penny.

I ordered a bipap machine and specified and paid for two day delivery. When checking the tracking number I saw that it would delivered by UPS Ground and wouldn’t be delivered for seven days. I needed it in two days to go with me on a business trip. I called them and received an apology and was offered a refund for the shipping charges. Although I received the refund, I couldn’t take it with me on the trip.