MICHAEL B.
solid info
solid info. the only question was if the tubing was heated or not. it turns out i wanted heated but ordered non heated. my bad i guess

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SistemmaCPAP (sistemmacpap.com) has 541 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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MICHAEL B.
solid info. the only question was if the tubing was heated or not. it turns out i wanted heated but ordered non heated. my bad i guess
Chris P.
Initially the order was delayed without correspondence. Once I contacted them via email requesting an update they apologized and promptly sent my products express along with others items to make up for the delay.
Amy W.
There was a different price for the equipment than the price showing in my cart. The customer service representative quickly corrected and matched what the website page showed (I had a screenshot of the lower price). The honestly was truly appreciated and I will order from this company again.
suzanne F.
I have tried several times with amazon to get a cpap tube with connectors on the end to help remove from the machine so I could clean it, and I never could get one with the connectors on it to help make it easier to take off instead of pulling it off. I finally found one maybe a little much but they do really help when you really don't have the strength to pull them off to wash everyday! Thank you
CARLOS E. M.
NEED TO HAVE FULL FACE F20 PILLOW MASK.
Response from SistemmaCPAPJan 25, 2024
Getting 5 next week
James D.
The price and availability were outstanding - 5*'s Three complaints in the online reviews are not issues for me. 1) Hose extends straight out the back and won't allow the unit to be placed against a wall. This is a non issue since the hose has a small bend radius and doesn't extend much further than the Airsense 10 with the 90° elbow. 2) Unit has AutoStart and no AutoStop. The Airsense 11 has both but clinician has to configure the AutoStop. 3) Water chamber is too small and runs out of water. I used the Airsense 11 for 8 hours last night at the highest humidity setting and still had water remaining this morning. I would have given the purchase a 5 star rating except for 2 items. It took 10 days for the shipment to arrive. Might be out of your control and is a UPS issue instead. I submitted the prescription for the purchase and setup. I expected the unit to be setup per the prescription and ready to use. Since I am technically savvy, I was able to configure the unit and use it this weekend. I will contact the doctor on Monday to verify the settings.
Response from SistemmaCPAPDec 2, 2023
James, you can turn the Auto Start and Auto Stop by logging in into a Clinical setup menu. To do that you need to press and hold the Home and settings soft buttons. And we help setting up machines. Just call us after December 6th.
Ryan A.
Site Navigation could be a little more user friendly. Also, would be nice if I could add part of recent orders into a new order instead of reorder a whole order.
Howard C.
The product I purchased from SistemmaCPAP was in excellent condition and directly from the original equipment manufacturer, ResMed, and NOT just a 'knock off' brand. Thank you. However, since this was a direct order, without perscription or doctor approval, I thought the price should have been consideralbly lower.