SingleOpsReviews of singleops.com

SingleOps has changed the way that our tree service does business. Although our previous system (Quickbooks invoicing) helped us track invoices, it did nothing to help us truly manage our customer experience. With SingleOps, we can easily see which project proposals have been accepted (and capture signatures from the client) so that we know who needs to get on our schedule. The tagging feature has helped us easily organize our work and the reporting enables us to see whether a customer had viewed their proposal or invoice. Our bids can now be created and sent at lightning speed. Love that it integrates with Quickbooks for bookkeeping purposes. SingleOps has helped reduce the stresses caused by client communications. I can’t imagine life without it.

Having switched to SingleOps from a "competitor's" project about 6 months ago, I absolutely love the program on the office side as it is very detailed and customizable to meet my needs. The learning curve was a bit steep for the others on our team who are less computer-savvy, but after a month or so they can now breeze through it and have learned everything. There have been a few hiccups along the way, but the SingleOps team is very responsive and has solved the issues. Everything has been improving with time and the team has been tweaking all of the features to make them better and meet the customers' needs. They have a forum for users to allow us to ask questions, make suggestions, and post technical issues and SingleOps has been very responsive and open to criticism to make the program better and better. Overall I would recommend this to those looking to make the switch or to get their first scheduling/work order/account management software!

I have used many different software applications over the years and did a lot of research before transitioning our company to SingleOps. We have been using SingleOps now for over a year, and we still love it. The SingleOps team s dedicated and attentive and are true professionals. I can count on a response when I send an email to the team, no matter how dumb my questions are; this says a lot to me about their commitment to their customers. Highly recommend SingleOps.

When we switched over to SingleOps from our previous software I was very impressed with the level of user-friendliness, detail and how much it applied to our day-to-day operations in the sod industry. Kudos to all involved in the development and product support of SingleOps.

I couldn't imagine ever looking for another software company. Easy to use, GREAT customer communication. Helpful links emailed regularly and ALWAYS available for questions when they arrive. LOVE, LOVE this company!

I had no idea how much I was going to LOVE SingleOps! I know every software has bugs, glitches, disappointing things you don't like but I have been impressed with every aspect of this software and this company! From the sales team to implementation to customer service, they have exceeded my expectations. The software itself is easy to use and flexible. Every crew member on our team thinks it's great! I am looking forward to learning how to use more of the features and all the enhancements coming up. If they never changed anything else, I would still be a forever client with exactly how it is now. So happy and relieved to work with a vendor that cares and a product that works!

SingleOps has helped Capital Land Management (CLM) keep track of all our moving parts that a full service landscape company of Florida has. CLM a company that has been growing each year consistently, found a software that can track time, material, create proposals, store contracts, send contract, track emails and allow our clients to remotely sign proposals easily. Our field employees have found it easy to follow our managements designs for installing new landscape with all the excellent features SingleOps has for map pinpointing and attaching pictures to work orders. Our clients love that they can get a visual and follow along the proposal much easier that before. As far a billing program, we found that we can be more consistent in our bids by eliminating operator error on pricing with most items being fixed and easily changed during price increases. Although like every software they is never a perfect fit, this program has more than accommodated our business and allowed us to be more streamlined in the field instead of behind the desk. Capital Land Management Jarrett Myers Chief Operating Officer

SingleOps is incredible! Because it has streamlined aspects of my job, I have become more efficient and now have more time to focus on other big projects. I love the tag system, notes section (for each individual job a customer has), and the tasks that can be associated with any job. SingleOps is everything I didn't know I needed. The sales reps, customer service team, and success managers are all lovely, and very responsive to any and all questions. Would highly recommend!!