Danita T.
I used correct info according to their website & my prescription
I used correct info according to their website for pin needles. Pharmacy ran the Bin, etc. came back $200+ instead of $35. Called singlecare twice, slightly rude reps both times. Kept telling me what their system showed. Walked through step by step. Apparently the site selections are different then using the app. How are we selecting the same thing but you show different prices? Ridiculous & did not have an answer, only I must not be choosing the correct info. It's not rocket science & I clearly know how to read
Response from SingleCareNov 19, 2025
Hi Danita, We sincerely apologize that you had a negative experience and appreciate you taking the time to share these concerns with us. We take all feedback seriously in order to improve SingleCare from both a product and customer service standpoint. Should you decide to give us a try in the future, we hope to offer you meaningful savings and a smoother overall experience. Thank you again for taking the time to share this important feedback with us. -Drew from the SingleCare Team