Simrad Yachting Reviews | Read Customer Reviews of simrad-yachting.com

Simrad YachtingReviews of simrad-yachting.com

3.6342 reviews
Air & Water Transport

Simrad Yachting

About Simrad Yachting

Out on the water, the gear you run could make all the difference between uncertainty and confidence. With our strong commitments to quality and reliability, as evidenced by our broad portfolio of industry awards, Simrad will get you there like no one else.In addition to delivering equipment you can rely on, we’re also committed to delivering the most forward-thinking and practically-designed equipment on the market.Today we offer a range of sophisticated auto steering, navigation and safety products for vessels of all sizes, from small vessels on inland waterways to larger coastal commercial and passenger craft.

Simrad Yachting (simrad-yachting.com) has 342 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: simrad-yachting.com
Website: simrad-yachting.com
Category: Air & Water Transport
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 63% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Simrad Yachting reviews

Showing 88 reviews with 1 star · Clear filters

Matt O.
Feb 17, 2022
FedEx lost my package…
FedEx lost my package
Response from Simrad YachtingMar 15, 2022
We're so sorry to hear that, Matt. If you still need a replacement, please email me at [email protected]. I will be happy to help.
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willard L.
Feb 9, 2022
Simrad go12 xse warranty replacement
a boat dealer has had my boat since november 2021 due to a simrad go12 xse problem. they say that they are waiting on a replacement unit which is under warranty. The blame is on Simrad for not producing the replacement unit. I want to know if Simrad has delays this extensive for replacement units?
Response from Simrad YachtingFeb 11, 2022
Hi, Willard. We're sorry to hear of the issues you're having with getting a replacement. We're sending you an email to get more details so we can see how to best help. Edit: Actually, I don't have your email address. Will you please send me an email to [email protected]?
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Paul M.
Jul 3, 2021
Unfortunately the Simrad transducer I…
Unfortunately the Simrad transducer I ordered has not been delivered. Attempts to find out from Fedex or Simrad have failed to provide what is wrong and when it will be delivered. Currently it shows as duplicate tracking number. Status on both show it has been delivered. I asked for a second be one be shipped/. Now I want my money back but I am told it will be refunded when I ship it back. Assuming it ever gets here. I am not going to have to dispute the Visa charge. This was all such poor customer service and support. I have been treated as if I am at fault.
Response from Simrad YachtingJul 7, 2021
Hi, Paul. We see exactly what you're talking about. We see we did ship your package and it was picked up June 18th. FedEx tracking says it was delivered to the same FedEx location that picked up the package. We've reached out to our orders team for help with this. You will be hearing from a member of our team soon. We can clearly see you aren't in the same state as where the package says it was delivered. We will get this resolved. Our sincerest apologies for the shipping issues.
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Suncoast Marine C.
Jun 23, 2021
The part we ordered was a mounting kit…
The part we ordered was a mounting kit for a head unit. The listing depicts all the parts we needed including the gasket, studs and nuts. The kit isnt a kit and only includes the gasket now. We were told the picture is an error and the studs are no longer available. Very disappointing, took 8 days to get in for a service job. waste of time and money.
Response from Simrad YachtingJun 23, 2021
We are so sorry for the misleading listing. We will work to get that corrected immediately if it's not already corrected. Our sincere apologies.
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customer
Jun 10, 2021
Kinda curious why My delivery has to…
Kinda curious why My delivery has to MS then GA then to Al
Response from Simrad YachtingJun 15, 2021
We're sorry to hear that your package isn't going as expected. Unfortunately, once we hand the item off for shipping, it is beyond our control. What we can do is ensure that you get your item, regardless. If your item is lost in the mail, please contact us at 800-628-4487 and we will be happy to help out. Thank you.
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Sophie L.
Jun 1, 2021
I am happy with this company
I am happy with this company. Not recommended.
Response from Simrad YachtingJun 3, 2021
Hi, Carey. We're so sorry to read that you do not recommend our company. Please give us a call at 800-628-4487 so that we can try to assist with any issues you may have. We appreciate our customers and will do everything possible to help. Thanks for your honesty.
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customer
May 12, 2021
Obviously revenue first
Obviously revenue first, customer second. I have a very low hour (30) GO GPS/FF that has ceased to function correctly. Contacted support and was told: 1) out or warranty (of course) 2) $50 bench test fee no matter what 3) $185 minimum repair fee, plus shipping and tax 4) mandatory selection and prepayment for replacement unit in the case it can't be repaired So in other words they were potentially looking for several thousand dollars from me before even giving me a return authorization! Furuno has better stuff and service anyway so see you later Simrad!
Response from Simrad YachtingMay 14, 2021
We're so sorry to hear that our out of warranty 5 year upgrade program wasn't satisfactory. It's not as good as the warranty, but we wanted to still have an option available to try to care for our customers even after the warranty has expired. We're sending an email to see if there's anything we can do to help. We're sorry to hear that you had a negative experience.
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Steve
Apr 19, 2021
I asked a question if the glass is…
I asked a question if the glass is replacable on a nss9 evo3 and all they told me is it is out of warranty didnt answer the question
Response from Simrad YachtingApr 20, 2021
Hi, Steve. We're so sorry for the issue you've had. We've sent an email to offer assistance.
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