Simrad YachtingReviews of simrad-yachting.com

I would love to write you a positive review however when I called customer service to check on one of my orders I was on with one representative for about 30 minutes when he finally gave me a different number to call. When I called that number I spoke with a very nice lady who apologized for my delayed shipping, she said she would upgrade my shipping to overnight and said she would call the warehouse, find out why my order was delayed and call me right back. She never called back. On the first call I was given a case # of CA10625207. Thank you, Kevin

Updated-reached out twice via web form with no responses on my order. No email confirmation when I first ordered that showed order details only an email that it shipped and base cost not full invoice. After 2 weeks found their system suggested the wrong city for my address which is why my order is bouncing around Fl. Finally found a number to call by calling Simrad Tech support. Had to re-order and place a cancel on my other order. 2nd order I got the confirmation email showing the right address and full order details not sure why I did not get this the first time. I also wish I could use UPS over FEDEX for shipping.

I got the part I wanted. Given the simplicity and manufacturing costs, the part was quite expensive. I was only able to find the part by talking with your customer support, which was helpful in this regard.

Shipping methods not sufficient to receive merchandise in a timely manner

The simrad autopilot pump operates in a pristine environment but is not built for the marine environment where moisture ans salt are a reality. This is my third pump in three years. Was thinking about shifting to some as from garmin, but I’m not sure it is a major improvement.

Went to Simrad website to order a sun screen. Used the chat icon and typed the dimensions of the sun screen I’m needing to replaced. He gave me a link to the screen I needed and placed my order. Upon receipt of screen, it was the wrong one. Having to mail back and reorder.

I have had an issue with a part I bought for about a month. I have sent multiple emails with no response. I have been given the same solutions and few times and it continues to not work. Now I cant get a response.

Bought a new active image transducer, had installed and Bad image tried everything. Called support and was finally told it might be bad, find your seller or someone to test it. and offer no support.