Simrad YachtingReviews of simrad-yachting.com

The NS EVO2... Do you know Simrad wilfully and knowingly continued to sell these units well after they started receiving complaints about the touch screen? No, neither did we until the fault appeared after the warranty period expired. Their offer when we did a 'please explain' was a " remanufactured" unit (2nd hand rebuilt) with no warranty and half price. Found proof that they knew the screens fail at leased a year before we bought ours. How can you trust an organisation that considers that acceptable business practice? The transducer also has started to deliminate! Doesnt end there. The IS20 anemometer display could never be calibrated with the EVO2. Wind direction always off. Simrad? NEVER AGAIN.

I upgraded to the 3S shortly after this version hit the market. Big mistake! I called Simrad every week, multiple times a week, for about three months. They don't answer or call back when they say they are going to. The equipment will not update and I constantly get a message stating I need to update. With guidance from Simrad, I have reset my system multiple times and still without resolve. If I didn't have about 15K into the system, I would gladly change it out for Garmin. I will never buy Simrad again. They have horrible customer service, they are dishonest and will say anything to get a customer off the phone.

this is a terrible company they have no customer service and they sell complex products try speaking to someone..I dare you they bait you on the phone and then hang up...or pass you to another I spent 2.5 hrs yesterday on the phone and never got a chance to speak to anyone who could help not my first expereince with this attitude from them either Zero help supporting their products. You Tube does not cut it either Buyer beware

I had lot of SIMRAD equipment during 7 years : 2 NSS 12 EVO 2 + GPS + RPU160 + RADAR 4G, Stucture scan, and everything else... I changed 2 times the NSS + 1 time GPS (under waranty), and finally after 4 years more the 2 ploters NNS 12 where not working anymore (screen dead). I changed the RPU160 after 6 years (totally rusty), and the same for radar 4G and Stucture scan and few other things. I wrote them : impossible to repair radar and the two NSS 12 ! Just change them (without warranty of course !). No repair service ! Only the IS screen worked (basic informations) and the auto pilot computer after 7 years. Total fail for 20000€ investment ! Never more SIMRAD !

Simrad used to make great products. Last year we rigged out a 150 ft boat. We wanted Furuno but due to back orders we were forced to go with Simrad. As the capt I figured why not, I'd used them on some smaller vessels and had reasonable success. 100k later we couldn't be more disappointed. We have returned the Sat compass, 3 MF display, and the processor 3 times. The customer service sucks as well. Call NAVICO and wait on hold all day- I'm not embellishing either. I write this while on hold. I was caller 2 at 755am. At noon I'm caller 1. spoke to one guy briefly at 1240 and got disconnected at 1410. All this because you are making crap... Run away from SIMRAD- they have gone to crap since being bought out. Stick with Garmin or Furuno.

No response at all from support department via Simrad-homepage. No real contact addresses available on homepage. Thus there are no possibilities of getting any support. Won t buy anything from Simrad again.

After spending over FOUR HOURS on hold with Simrad Tech Support, I still haven't been able to reach a warm body with any knowledge about how to resolve a simple issue with my brand new NSX 9. I have rarely witnessed worse customer service from a company with which I spent thousands of dollars. If you DO decide to buy a Simrad unit for your boat, DO NOT consider an NSX model. Evidently almost nobody in the company knows anything about them and they are anything but user friendly.

New Zealand. Cruise keeps doing start sequence for 15-20min before it decides to run right.Navico Auck says there is no fault So I don't turn off now