Simply MacReviews of simplymac.com

After reading reviews here after a MacBook purchase, I decided to cancel my order. I was pleasantly surprised to say they completed my cancellation within minutes and wanted to give them credit for doing so.

I placed an order for an item that was supposedly in stock. After I reached out for a status update, they said we are "unable to ship inventory at this time due to a huge processing error at the warehouse. Nor do we have guaranteed shipment dates for your order." My instant thought is why did you charge the full amount for a device you can't ship? Also, why did I have to reach out to find out you can't ship my order? Why did Simply Mac not send out a notice as soon as my order was placed? When I tried canceling, they said "Please let us know why you would like to cancel your order." I shouldn't have to justify canceling an order when it is no where near shipping. Also, why cant I cancel the order online? What year is it that you're making people email you to cancel an order? Either way, buyer beware. My first experience wasn't great, but I know it will be my last with Simply Mac.

They are clearly a scam , i dont understand why apple still let them sell their product . i purchase a macbook almost 3 weeks ago , they havent shipped the item yet where its supposed to be shipped 3-4 business day . now when i communicate with them they kept saying they have it on stock and item alreay been allocated but dont have any idea when the order will be shipped. apprantly everyone has the same issue with them .

What an amazing place to get support and purchase Apple products!!! Kelsie and Kyler are amazing! I live in San Antonio, but it is definitely worth the trip to get their expert kind and generous help. I highly recommend them in San Marcos!!

I bought a laptop with them 4 months ago, they are still telling me they don't have it. Every month they say next month they are going to have stock but the only solution they give is returning the money. Now I need to wait until money is back but I can not get the time that I lose waiting for them. They are still offering the same products and they still don't have it on the store... Please buy directly from Apple store.

This is my first experience with Simply Mac and I will never do business with them after this negative experience. Their business plans are not customer orientated. They are not trying to change that aspect of their business whatsoever. I made a purchase through the online store back in December 2021. I am still waiting for the product to be shipped to me. Simply Mac have already collected the money for the product but doesn’t care whether the customer is happy or not. When you ask Simply Mac to cancel the order, they tell you that a restocking fee will be incur. How can they take a restocking fee for a product that they say isn’t in their store shelf. I wouldn’t recommend anyone doing business with a shady company and Simply Mac in my opinion is doing shady business. I am still fighting to get a refund after almost 3 months.

SimplyMac failed to ship my order of Airpod Max in a reasonable ( 7 day) time frame, and failed to respond to my inquiry in a timely manner.

I placed an order for Beats on 11/28/2021. A week before Christmas I sent an email asking where my order was. They said they did not have it in stock and would be shipping them out January 20th. That day rolled around so I sent another message, this time they said the expected arrival date that they would receive the product would be 3/24/2022. I do not recommend this place. I do not know yet if I will be able to cancel my order and get a refund.