SimplyEyeglasses.comReviews of simplyeyeglasses.com

A few weeks back my frames broke and could not be repaired. Site after site showed that my frames were available when in fact, they were not. I went to the manufacturer and was told they'd been discontinued. Due to the tireless efforts of Cindy, she was able to secure a replacement in a similar color. She went above and beyond, even when I was testy from being jerked around by so many other sites. Service like this is rare in today's world, and as i sit to type this (because I can finally see again) I just have to say well done. And thanks!

This was our first time to order from Simply. Communication was awesome. I think it's impt to remember they have to order your frames like your local shop would too so this adds some time to the process as they can't stock all the choices. My son rec'd his glasses yesterday -- his Rx had changed very little from what he had, but the glasses he has been wearing were a result of needing to use a 48 hr turn around place because his frame broke and he can't see without glasses. We thought they were fine, but when he put on the new glasses from Simply he was amazed and had the cutest, huge smile saying he couldn't believe how clear thing were. I am super pleased! Prices were very fair too and they had the name brand and style that our local shop no longer is willing to order in. We will def be back!! Thanks for the great service Cindy!

SImplyEyeglasses.com was great to work with. I had an issue with my prescription and simplyeyeglasses was more than helpful in helping me return my glasses for a new replacement set of lenses. I can't say enough good things about my customer service experience with Cindy. Thank you for everything -- love my new glasses.

Cindy always helps me and makes sure I get the glasses I need. I appreciate her personal approach so much. Everything was easy and fast. Thank you!

Purchasing eyeglasses can be a daunting task especially if you are new to glasses, like me. I had only purchased glasses once before. I was ready for a new eyeglasses, both close and distant. I also had new prescription. I knew I didn't want to pay those high prices again. I asked my son-in-law, a long-time glasses wearer, where I could try to buy them online. He sent me to Simply Eyeglasses. It was a very pleasant experience. I decided since I didn't know what I was doing, I would call to talk to someone. Cindy helped me. She made the whole experience a breeze. She was very patient and knowledgeable, which put me at ease. Cindy helped me get exactly what I wanted. I ordered 4 pair. Soon after, my new glasses arrived by mail. But there was something very wrong, I couldn't see with them. After talking to Cindy, who was very understanding and calm. I decided to go back to where I got the prescription. It turned out that that new prescription was not correct. So, Cindy sent me a return label, I returned the glasses along with the brand-new prescription. I got all 4 pair of glasses yesterday. They're perfect!!! I will definitely be purchasing my eyeglasses from this company. I have even decided to send my old frames (that are in good shape) to them for new lenses so that I can have a few extra pair.

I rarely ever do reviews unless im extremely impressed. I am EXTREMELY impressed with Simply eyeglasses. They are wonderful and the prices are beyond reasonable.I sent in two expensive designer glasses that needed new progressive lenses. I had spent 3 days researching and found them online. I was concerned about shipping my glasses off to a online not brick and mortar, especially considering that the price was less then half of over 20 places i contacted. I am so pleased with customer service..turn around time and the quality of the work is outstanding.

This is my first experience with Simply Eyeglasses, though not my first online eyeglasses purchase. Simply's online store is a breeze to work with. Even when I realised after making my order that I'd made a mistake, contacting them was straight forward. Cindy made it very easy to correct my error, and make sure I received the frames that I was actually after. And those frames? XXL Eyewear Guardian Eyeglasses in BROWN ;) I have a big head, and it's always been a problem finding frames that not only fit, but look great on me, and these frames are the most comfortable frames I've ever worn, and stylish as hell. I've had no complaints with my other online provider, and Simply are in fact a little more expensive than them. Having said that though, Simply are still way more affordable compared to bricks'n'mortar eyeglass outlets here in Australia, and offer a broader range of stylish frames for all scenarios than the other online store. Also, given that I am so satisfied with these wonderful frames, the great service, and the fewer dollars out of my wallet, this has been a much higher value purchase overall. Good value + great service + fantastic frames = 1 happy customer!! Cheers :)

Great Customer Service support! The company stands behind its products and is responsive if something is amiss or needs resolution. I will always get my prescription eyeglasses from them. Good Job!