SimplyEyeglasses.comReviews of simplyeyeglasses.com

Response from SimplyEyeglasses.comApr 20, 2015

Hi Phillip, Thanks for your input. We still have a fairly large selection for big men. Please go to our site and check out the BMEC line and also the XXL line. Between the two lines there are over 80 models to choose from, all designed for big guys. If you need assistance please call us at 1-866-665-6393. Thanks again. Chris SimplyEyeglasses.com

Response from SimplyEyeglasses.comApr 19, 2015

Hello Tom, I apologize for the trouble you had with sunglasses. Please, send them back and we will be happy to remake the lenses or you can select a larger frame. The aviators you ordered only come in one size. If you would like to order a smaller size, you are welcome to select another frame. You will receive an email on Monday with instructions. Thank you

Response from SimplyEyeglasses.comOct 24, 2014

Mr. Via, We feel absolutely terrible about the slip up. We stand behind our work 100%. We do not expect someone else to fix our mistake. We do not operate in that fashion. Simply Eyeglasses will gladly remake your lens at no cost to you. You will be contacted before the end of this day so we can start the process of rectifying the issue. My deepest apologies, Chris SimplyEyeglasses.com

Response from SimplyEyeglasses.comJul 14, 2014

Mr. Horne, I do apologize for the delay on your order. Once your new frame selection was received, we did expedite your prescription lenses and upgrade your shipping to help compensate you for the delay. The order was shipped within 16 business days. I hope you are happy with new sunglasses. Have a great day! Thank you! Cindy

Response from SimplyEyeglasses.comJun 3, 2014

Hello Ms Christie, Thank you for your response. Simply Eyeglasses orders all frames directly from the manufacturer to ensure authenticity. We do not stock any of the over 60,000 frames on our site. The original size Prada frame was not in stock in the USA, it was shipped direct from the manufacturer in Italy taking 7-10 business days. When you decided you wanted the smaller size,again it took another 7-10 business days. It is very disappointing to have to wait so long, when you're excited to get your new eyeglasses. We always upgrade shipping to USPS Priority to help off set the delay. I do apologize for your inconvenience. Enjoy day! Cindy