SimplyEyeglasses.comReviews of simplyeyeglasses.com

I just have to share what an amazing experience we had with SimplyEyeglasses.com! From start to finish, their customer service was outstanding. They stayed in constant communication( especially Cindy), answered every question quickly, and truly went out of their way to make sure my dad received his glasses before leaving town. That level of care and attention is rare these days. The glasses arrived on time and they are absolutely perfect — we couldn’t be happier with the quality! I know ordering glasses online can feel risky and you may wonder if you can trust the process, but Simply Eye Glasses is 100% a company you can trust. Top-quality products and genuinely exceptional customer service. We highly recommend them and will definitely be ordering again!

Great communication. Helped me find an lower cost solution. Replacement lenses were back in less than 4 days. Will definitely use them again. Thank you Cindy!

The main reason I initiated to make my new hi-index prescription sunglasses with them is because of their website design: it has a powerful search engine which allows me to easily find the frames of specific sizes. I have narrow pupil distance so an ideal frame would be of 52/16, which is hard to find if done manually. But this is not the only reason I recommend them; their customer service is the best in the market. They offer lens-making on an existing frame, which gives super flexibility in my case where I ordered a rimeless frame first and decided to let them do the lens after receiving the frame due to local shops' incompetence. When I first pair using trivex had issues on the mirror coating, Cindy provided prompt response and recommendation so that I switched to hi-index 1.67. All communications were clear, fast, concise and easy. I will definitely come back again.

I honestly dont think that in my 48 years of life Ive had a better experience with any company, ever, for any product I was looking for!!! I bought a pair of Rayneo Air 3s AR glasses, and they came with a sample lens insert in case you wear glasses (sometimes or always) and need to put your perscription into the custom frame, and a link to their affiliate website that specializes in making these custom lenses and frames. I went to the site to check it out, and it was a company in the UK, and they were over $220, which was nearly the price of the AR glasses themselves. Upon leaving their site, I was somehow dropped into the Simply Eyeglasses site, and I couldn't be more thankful that I was! I ended up emailing them to see if they could get the job done. I quickly learned that they were a smaller family owned company, and had no experience with these specific lenses and custom frame attachment, but they were more than willing to try. I emailed back and for a bit with Cindy (who is truly amazing, seriously best of the best, creme of the crop. A truly valuable part of this wonderful company!) and even spoke with her over the phone, and I emailed her my specific perscription information, and mailed the sample lenses and frames to them to see if they could get the job done, and quickly got a response from Cindy saying they could do it with no problems at all. Cindy held my hand all the way through this process, keeping me up to date, and responding within minutes to every email I wrote with my questions or concerns. She Honestly made me feel like Simply Eyeglasses was my own personal glasses manufacturer, and I needed no one else, and that feeling became truth. They quickly got to work on my glasses, and about 2 weeks later I recieved my lenses and custom frame in the mail. I tried them immediately and was exstatic! They were absolutely perfect in every way! They could not have fit better, or been of better quality. This company pulled off something they had never done (unlike the affiliate company I was referred to in the items manual) and for about ½ the price, and in ½ the time! Cindy was so kind, patient, and trustworthy, and her team did an AMAZING job!!! Now I have everything I need to watch movies or anything else, even my computer screen for work or play, on a virtual 201" screen, built into a pair of USB C cable powered glasses. Im 100% satisfied, happy, and amazed that this great company was able to pull it off so flawlessly! Thank you so much Cindy, and the entire team, for making my experience such a good one, and fulfilling an order that you guys have never had any experience with. You guys are truly one of a kind. There are not enough good things I can say, or enough praises I can give about Cindy, and her team. For ½ the price, and ½ the time, they earned a client for life, who is 100 times happier and more thankful for going with them, as opposed to a company "across the pond". If you need your Rayneo air lenses custom made, definately give them a shout, dont listen to the reference in the manual for the company in the UK that the manufacturer reccomends. Plus, I honestly feel its better to support a company in my own country, and that is smaller, independently owned, and at my direct disposal, email, or phone call. Cindy was the best, and her team followed through on her promises, and delivered EXACTLY what I needed, perfectly, and without a flaw! I am so thankful, and honestly feel that not only did I get what I needed, but I built a relationship with a company that I can trust, and that cares about their work, and their customers, and I also got the greatest contact person in the world with Cindy. I can speak enough praises about Simply Eyeglasses!!! Thank you all soooo much for pulling this off for me. I have absolutely no doubts in your company, and will definitely use you again for future glasses needs!!!

I don’t normally take the time to write reviews, but the incredible customer service I received from this company — and especially from Cindy — absolutely deserves to be recognized. From start to finish, the experience was seamless, professional, and far exceeded my expectations. Cindy went above and beyond in every way. She was not only knowledgeable and efficient, but genuinely kind and patient, taking the time to ensure that every question I had was answered and every concern addressed. It’s rare these days to encounter someone who truly cares about the customer’s experience, but with Cindy, that care was crystal clear. I purchased 2 frames from SimplyEyeglasses.com and they arrived on time and well packaged. Huge thank you to Cindy and the entire team — you’ve gained a loyal customer for life. 👏👏👏

Perhaps the most painless and inexpensive way to buy glasses ever. That has been my experience with Simply Eye Glasses. These folks are knowledgeable, thorough, and very, very friendly too! I've purchased from them more than once and the glasses have been top-notch and very good quality each time. I highly recommend.

I have a great vision plan and one pair of glasses each year costs me little or nothing through my optometrist's office. This year, I needed a second pair. I already knew the options I wanted (frame, type of lens, progressive, transitions, etc.) and my optometrist's office gave me a detailed quote. Then I searched online. I found cheaper sites than SimplyEyeglasses, but only SimplyEyeglasses had an exact match in options right down to the frame. I might've been happy using the somewhat different options from a cheaper site, but I couldn't know that for certain. So, I settled on SimplyEyeglasses. After a discount from my optician and a nice web coupon for SimplyEyeglasses, I still saved about $350. My new glasses arrived in just 11 days, are exactly what I ordered and my prescription is perfect. Thank you SimplyEyeglasses, I know where I'll be coming for my next out-of-pocket purchase.

This is my first time ordering from simplyeyeglassescom. All I can say is that their customer service goes above and beyond of what I expect it. I sent in my order and was contacted by Cindy via cell phone about something missing in my prescription. Cindy is incredibly friendly and very professional. I was so happy to talk to her. She made my day. I reached out to her by email about my order status and the response was immediately. Best customer service I have ever experienced. Love My new glasses! Best price around! Give them a try! You will not be disappointed. I will be purchasing my glasses from them from now on. Thanks again Cindy!