SimplyEyeglasses.comReviews of simplyeyeglasses.com

I saved a few hundred dollars and had top notch customer service. I recommend to all.

I purchased from SimplyEyeglasses.com about year ago based on their good reviews. Their customer service was great and my order came as expected. Recently, the glasses broke and their customer service was fantastic at helping me get them fixed. Will definitely order from again!

Simply Eyeglasses was excellent in all respects. Fast service, excellent price and they even replaced one of the lens twice because my eye doctors got the prescription wrong to begin with. When I received the glasses in the mail, I noticed that the left eye's vision was a bit blurry. I went back to my eye doctors and they verified the lens was correctly built according to the prescription the doctors had given me. The doctors checked the eyes again and came up with a different prescription for the left eye. Simply Eyeglasses replaced that lens at no charge to me. When I received the second pair of glass, the left eye's vision was still a bit blurry. I had it checked again by my eye doctors and they came up with yet another prescription for the left eye. Simply eyeglasses replaced the left lens again at no charge to me. Now I have pair that works perfectly, all at the original price. Thanks to Simply Eyeglasses for sticking with me.

Outstanding! After a terrible experience with a different online resource, I ordered glasses from Simply Eyeglasses. Their customer service was outstanding. When I told them about the trouble I had had with the other company, they went out of their way to help out by putting my order in priority status. Communication was constant throughout the processing period, the order shipped quickly, and the product was good quality.

My first experience ordering glasses online and it was well worth it. I had to replace my daughters eyeglasses quickly before heading out on our summer vacation. Cindy and the team when above an beyond to get them to me within same week of ordering. My daughter was very happy they fit exactly the same. They really do have great customer service as they answer emails within the hour keep you informed. Would order again no doubt. Thank you!!

I called Simply Eyeglasses and had the good fortune of talking to a delightful lady named Cindy who was in Customer Service. WOW! Did she ever deliver customer service! Cindy was extremely helpful, exactly what Customer Service is suppose to be! She and I were on the phone for probably 30-40 minutes as she searched all eye glass sites to try and help me find just the right pair of glasses that I wanted. Sadly, the type of glasses that I wanted are no longer available. However, with her determination and hard work, she was able to find my beloved frames that had been discontinued and I managed to get a pair! I was thrilled and so thankful. When you look up Customer Service in the Dictionary, NO DOUBT - Cindy's picture will be there! Thank you Cindy for a job well done. It was a pleasure talking to you and I will most definitely contact you again when I need frames or lenses.

I had been looking for discontinued frames fo a while. My frames were quite old. I loved the style and color and Cindy from Simply Eyeglasses went above and beyond to not only track them down but assure that they actually got into her hands so she could make sure that my frame and exact color were what I was going to receive. There had been a mix up in communication and Cindy went the extra mile to track my frames down. It's customer service people like Cindy that make Simply Eyeglasses a very trusted source for purchasing eyewear.

This is my first time ordering frames and lens on line. I had been searching for a discontinued frame for literally years, yes, I said years. Every so often, I would get the bug to try to find them. My reasoning being that somewhere in the whole world, there must be one pair of used frames someone wanted to sell or a new pair stuck away in a warehouse. No luck UNTIL, I spoke to Cindy at Simply Eyeglasses. In just a few days, she emailed me that she had found my frames and she would have them sent to me! JOY! They came. Right size, right color. HAPPY! Now that I am sure I have the right frames, my level of TRUST in this company is high, so I decided to order lens from them, too, so sent the frames back along with my prescription. A couple of weeks later, I have my glasses. EASY! This company has a very informative web site, but if you can't find an answer to your question, there's always Cindy. She answered the phone each time I called and emailed me to keep me updated on my order. She made me feel like she had a personal interest in seeing that my glasses came out alright. Great Lady! Overall, I couldn't be more SATISFIED!