simplyearth.comReviews of simplyearth.com

The recipe box is all I need to finally switch to natural DIY products! Great company overall!

I ordered to see what it was all about. It does not come with “everything you need” as stated. You still need jars, soap dispensers, geogard ect (whatever that is that should come from your house ). No store run needed it said. The “big bonus box” was not worth what they said. I was told my next box would ship next month. They charged me again the next day for a box I don’t want. Will not make it right. I emailed that day as soon as I saw the charges and tried calling. Their email and phones were “not working” and my box shipped. Buy the products and follow a you tube video. You’ll save some money.

Customer service is very slow.

UPDATE: They finally refunded me, but NEVER responded to any of my emails or phone messages. I ordered from their website but my order was never completed due to an error in their sales cart. However they did charge my PayPal account. And then they kept sending me emails asking me to finish my order. I did not want to be charged twice so I emailed them three times, I called them and left a message, and have not yet heard back except for automated email responses. Their customer service is terrible. I am a small business owner and I know how important it is to resolve issues as quickly as possible. At this point, even though I like their products, I would never order from them again.

Disappointed After Years of Loyalty I’ve been a loyal customer since 2020 and have always loved the products — in fact, I use the essential oils in all of the products I make and sell in my own store. Unfortunately, things changed after the company switched from USPS to a new delivery service, Gofo. I never received my September recipe box, and when I reached out for help, customer service was unhelpful and redirected me to contact the carrier myself. Gofo claimed they couldn’t deliver, but I was left to do all the follow-up. To make things worse, my subscription was canceled due to lack of resolution — not by me. As someone who depends on these products for my business, this experience has been incredibly frustrating. I shouldn’t have to chase down my own packages, especially after years of consistent, reliable service. I hope the company re-evaluates its shipping partners and support policies, because the products are great — but the service has seriously declined.

Hi all 👋🏼 I’ve been on the monthly subscription since February 2025. So far I really like getting my deliveries. I live in the Rv & I have moved my shipping date with ease. I have moved with my Rv and still received my monthly shipment without issues. I would like to see them get their own app. I’m older and have issues finding information with ease. The app would really help my old lady brain. Each time it’s a learning experience on how to find a certain area of study. They do have FB videos and YouTube as well which helps a lot. They r kind about helping me, I don’t want to be a burden on the little stuff like finding the hero lessons. They have so much to offer, friendly & courteous as well. Love the quality and it smells wonderful & works effectively. I’m building my confidence and have made my son 2 roll-ons as well as 2 for myself. I plan on making more stuff like soaps, hair care, candles and deodorant to name a few. Being retired I’m learning more about the benefits of essential oils for everyday life. Thank u SE!

My experience with this company has been going well for over a year now, I have tried others and stopped either due to price or a lack of information needed to make and use the products. I have learned a lot from the information Simply Earth provides, and I love my monthly box. It gives you what you need to get started, like I did. They get you started, and you take it from there. I also love that with every oil, you can keep and download a GC-MS report detailing each element in each oil. That is very important to me. I have sensitivities, and so do some of my family members. Their customer service is always quick to respond and help where and when they can. From helping find a certain product to just answering simple questions, I have not been left without options. As far as the recipes go, there are so many to choose from. Simply Earth provides you with reading material, videos, and downloadable pamphlets for you to use to make the best decisions. Thank you Simply Earth.

Don't use this company, I need to share the scam they pulled on me. I was fooled by the course + big box and decided to give them a chance instead of placing my order with REVIVE. Well, I placed the order and received the oils yesterday, but to my surprise I was taxed 30% of the amount I paid in the US, some company or organization called COD. I contacted SimplyEarth and they said "I can't help you with anything, because you have to pay import taxes". Well, I know I have to pay 13% for imports to Canada and nothing else to the US, but it doesn't matter to you, I already paid, you already have my money so it doesn't matter. I hope some of this group have the courage to read this testimonial and run away from this company!!!! This company doesn't deserve it. Buy oils from DoTerra, Revive, Plant Therapy.