simplyearth.comReviews of simplyearth.com

Right now, I am not impressed. I ordered a recipe book from their website and have not received it. I called the telephone number, and it is no longer working. I emailed them and have not received an answer.

I ordered to see what it was all about. It does not come with “everything you need” as stated. You still need jars, soap dispensers, geogard ect (whatever that is that should come from your house ). No store run needed it said. The “big bonus box” was not worth what they said. I was told my next box would ship next month. They charged me again the next day for a box I don’t want. Will not make it right. I emailed that day as soon as I saw the charges and tried calling. Their email and phones were “not working” and my box shipped. Buy the products and follow a you tube video. You’ll save some money.

UPDATE: They finally refunded me, but NEVER responded to any of my emails or phone messages. I ordered from their website but my order was never completed due to an error in their sales cart. However they did charge my PayPal account. And then they kept sending me emails asking me to finish my order. I did not want to be charged twice so I emailed them three times, I called them and left a message, and have not yet heard back except for automated email responses. Their customer service is terrible. I am a small business owner and I know how important it is to resolve issues as quickly as possible. At this point, even though I like their products, I would never order from them again.

Disappointed After Years of Loyalty I’ve been a loyal customer since 2020 and have always loved the products — in fact, I use the essential oils in all of the products I make and sell in my own store. Unfortunately, things changed after the company switched from USPS to a new delivery service, Gofo. I never received my September recipe box, and when I reached out for help, customer service was unhelpful and redirected me to contact the carrier myself. Gofo claimed they couldn’t deliver, but I was left to do all the follow-up. To make things worse, my subscription was canceled due to lack of resolution — not by me. As someone who depends on these products for my business, this experience has been incredibly frustrating. I shouldn’t have to chase down my own packages, especially after years of consistent, reliable service. I hope the company re-evaluates its shipping partners and support policies, because the products are great — but the service has seriously declined.

Don't use this company, I need to share the scam they pulled on me. I was fooled by the course + big box and decided to give them a chance instead of placing my order with REVIVE. Well, I placed the order and received the oils yesterday, but to my surprise I was taxed 30% of the amount I paid in the US, some company or organization called COD. I contacted SimplyEarth and they said "I can't help you with anything, because you have to pay import taxes". Well, I know I have to pay 13% for imports to Canada and nothing else to the US, but it doesn't matter to you, I already paid, you already have my money so it doesn't matter. I hope some of this group have the courage to read this testimonial and run away from this company!!!! This company doesn't deserve it. Buy oils from DoTerra, Revive, Plant Therapy.

I ordered a recipe box for my mom she got a bonus box which thankfully she did for being new. Had I ordered this normally monthly subscription I would have been PISSED!!! As it would not have come w a bonus box and 4 oils 1 tiny thing of cocoa butter 1 tiny thing of wax and 1 lip gloss roll on thing is not worth 47.99!!!!! No containers, Not all materials here. Never again. And the oils were very hard to get open. My mom and I both have canceled our subscriptions! There are a lot of other places to get organic things from. Thankfully w her starter box she got the free bonus box which contains necessary ingredients to use. We were both so excited to see this box. What a let down!

EDIT: for cryin' out loud. This review is for SIMPLYEARTHA.com NOT simplyearth.com. It's an Eartha Kitt website run by her daughter, Kitt Shapiro. I ordered merchandise from the website which I never received. I contacted the company by phone once and got an automated answering machine. I also emailed four times and never received a response. They are happy to charge my card though! I had to contact my CC company to dispute the charge because I could never get in touch with anyone from the company/website.

I signed up on 12/25/21 and cancelled my subscription on 1/12/21. Unfortunately my experience has not been positive. While I do believe their intentions are good, A LOT of improvement is needed. I sent an email sharing multiple concerns due to seeing many "recipes" not being properly formulated. NO MATTER WHAT - Essential Oils and water DO NOT MIX. Example - Making a DIY hand sanitizer with Aloe and Tea Tree is NOT SAFE. Aloe is water based and the essential oils will NEVER disperse properly - EVER. This is only one reason. There are MANY more reasons why this type of product should be NOT be a DIY. Do your research before making a product someone else posted so you KNOW it will be effective AND safe!! Example - the chemo types should be included in the information as it is necessary for determining which oil is best for the blend being created. I sent many emails asking which species and chemotype for the Rosemary essential oil I received. NO ANSWER. I sent multiple emails requesting the GC/MS reports for the oils I did receive as it is important to know the distillation dates of every essential oil you have so you can keep track of the shelf life. And a GC/MS report provides so much valuable information about the precious oil you have. To sum it up, all but one email received was automated. I've also been unsubscribing to their emails every week for the past four weeks. Yes, I'm STILL getting emails. It's great to get something for a good price, however, there are many options available. If you want to make cosmetic products for your family and home, it's worth every penny enrolling in some basic aromatherapy and formulation courses.