Simplio.com: We are always glad to hear about your experience of our services. Every review is important and if any issue arises, we will do our best to resolve it as soon as possible.
Simplio.com (simplio.com) has 46 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Karuna C.
Simplio site not working. Cannot change flight schedules nor can I contact the team. Hi team, The order ID or the itinerary number is 100087240. Can you please arrange a call back ??
Response from Simplio.comJul 4, 2017
Dear Karuna, could you please share your order ID? We are sorry for the inconvenience. Regards, The Simplio Team
sergio
I booked two tickets through your online website from goa to Rome with order no #100073248 under the names sergio Martires and Maria Helena Martires. The flights concerned are QR523 airbus A321 from goa to Doha and Qr131 airbus A 339-200 from Doha to rome. I would like to cancel one ticket which is under the name Maria Helena Martires ( ticket 1577911960933) and I would like to retain the other ticket under the name Sergio Martires. Please let me know the amount which is refundable for that one ticket which I would like to cancel and the procedure to do so Thanks
Response from Simplio.comApr 24, 2017
Dear Sergio, As per our data, your requests were processed in a timely manner. Providing our customers with post-sale service we strive to be as responsive as possible. We are very appreciated to those customers, who leave reviews and contact us using this site, and very sorry if we get a low rating. Could you please tell us if we have failed with anything leaving you less satisfied and earning just 3*? Best regards, The Simplio Team
Navneet S.
Dear Team, I am Navneet Sharma. I have booked a ticket from Kolkata to Pune. The ticket was to be booked for 23rd April, 2017, but by mistake it was booked for 22nd April with order id: 100089452. Please help me with the change in dates, as till now i have not received any update on my ticket.
Response from Simplio.comApr 18, 2017
Dear Navneet, Your order was canceled by your request, so that you could proceed with a new ticket order for the appropriate date. Best regards from the Simplio Team.
Sheila P.
I booked 3 tickets from Mumbai to DXB and return via Emirates. The money has been deducted from my account however I havent received the tickets on my email.
Response from Simplio.comApr 16, 2017
Dear Sheila, The seats were not confirmed by the airline, therefore your order was canceled at no cost to you, the blocked amount should be available in your account. We are sorry for any inconvenience. Best regards, The Simplio Team
Kapil A.
Did recieve my ticket ids, but didnt recieve my PNR. Also cant check on Rwand Website. ITINERARY #100085771 MR . ------ Ticket: 1571056923284, Coach/Economy
Response from Simplio.comMar 9, 2017
Dear Kapil, It appears as "vendor locator". Our support agent should provide you with the details via phone. Was your query resolved? Thanks for reaching us on TP, The Simplio Team
Jay M.
My order No:100085220. I have not received my e-ticket and I am unable to check my booking on the Rwand Air website also. Have sent an email as well as requested a call back from Simplio. Requesting an urgent revert.
Response from Simplio.comMar 3, 2017
Dear Jay, We've re-sent your itinerary. Please check your email. Sorry for the inconvenience. The Simplio Team
