Savad Bin D.
Simplio is poor customer management
Really disgusting with this company. I booked the ticket for my family from Doha to India for Etihad flight throgh Skyscanner app by SIMPLIO INTERNATIONAL. The booking was confirmed. But due to Middle East strike my airline was suspended and applied for cancellation. Now almost approaching 20 days I did not receive any refund. Last 4 days ago they told me that there was a refund from the Airline, but they are not giving me a deadline for the refund money. From here I will onwards i don't recommend anyone. 1- no website 2-no telephone contact 3- only one email and no correct reply. Last time they told me when I post a review the customer support will contact me, but it's really no one contacted me. So overall don't book your ticket with this company you will loose your money if you have any cancellation for the tickets.
Response from Simplio.comJun 23, 2017
Dear Savad, We're sorry for the inconvenience. As an intermediary, we do our best to get our customers refunded for involuntarily canceled flights. Please expect the money refund by the middle of next week. Regards, The Simplio Team



