LA R.
I call to inquire about service
I call to inquire about service. Building my credit but using this company with bad customer service I wouldn't use this company on my death bed.
Simplio.com: We are always glad to hear about your experience of our services. Every review is important and if any issue arises, we will do our best to resolve it as soon as possible.
Simplio.com (simplio.com) has 46 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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LA R.
I call to inquire about service. Building my credit but using this company with bad customer service I wouldn't use this company on my death bed.
brandon M.
Stay Away From This Company seriously. They Do mail the Off Brand Cheap Products From China but the Sole Purpose of Me even Using the site was for to Rebuild My Credit. I have Done everything that the Site says to Do and Have contacted representatives With the Same name and have received Several Lies. There Is nothing Being reported on Any of My Credit Reports and It's Been Months Later. I have A 6500 dollar credit limit with them and their Website Don't Even have A large enough Inventory of Items to even select from.
Sunil T.
On 19th May, 2017 an email was sent to Simplio informing them that due to some error from their side our card was charged despite having received an email from Simplio that the booking was cancelled. After much to and fro, Simplio agreed to refund the amount to us in 12th June, 2017. This is the 23rd of November and nothing has been refunded despite following up numerous times. Even Skyscanner, through whom I made this mistake of a lifetime, has given up contacting them on this matter. Utterly shameless company and management. These guys need to be sued collectively and all refunds must be paid with interest. Simplio, FYI, here's the reservation no: 100090037.
Saurabh S.
My refund is pending with Simplio.com. Has the company run away as they are not responding to emails or even on TP..
Mahesh
Hello Simplio Support, ITINERARY #100085717 Your company is showing unprofessional behaviour as I have emailed you 50 times regarding my refund request but there is no response from your team. If this is the kind of support provided by your team I will definitely post the email conversation on all social media including FaceBook, Twitter and LinkedIn. I request you to clear my refund at the earliest to avoid further consequences on your team.
Vishal N C.
Hi Simplio Team, Neither your site is working nor your support team is replying. This is with respect to my order #100088110 and I have been chasing them to receive my PNR but there is no response from Simplio. Have been sending mails and my travel date is 12th of Sep 2017 but still havent received a single reply.
Response from Simplio.comSep 7, 2017
Dear Vishal, Sorry for the late reply. We've provided the necessary details to you via email. There's no fraud, you can use your ticket. Thanks for reaching us on TP.
Yoganantham T.
Hi Simplio Team, Neither your site is working nor your support team is replying. This is with respect to my order #100086247 and I have been chasing them to change the date but there is no response from Simplio. Is the company still alive or closed down.
Arul K.
A refund request is pending from Dec 2016 without any resolution. A time bound resolution of the issues adds value to any company. The reference PNR is Y2DBSG SIMPLIO has not refunded any eligible amount so far and the company SIMLIO is inaccessible for any matters of dispute and clarification. Thank God we have Trustpilot. Through Transpilot I am requesting once again to refund the eligible amount without further delay.
Response from Simplio.comJul 5, 2017
Hi Arul, Back then your airline had not confirmed a total refund for you. We were informed by the airline that you didn't have transit visa (which is a passenger's sole responsibility) and therefore were boarding denied. As an intermediary, we have processed your refund request, but your airline rules are beyond the scope of our impact. In this case, your might not want to address the 1* rate to us. Regards, The Simplio Team