Jamie B.
Easy to use
SimpleText is very easy to use. It is ideal for our need as a once a year event. It helps to communicate with a wide range of people easily.
SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages.With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations.Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs.In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android.Try SimpleTexting free and start connecting with your audience today.
SimpleTexting (simpletexting.com) has 580 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Internet & Software · West Palm Beach, Florida
Excellent

Internet & Software · Ft. Lauderdale, Florida
Excellent

Internet & Software · Stuart, Florida
Excellent

Internet & Software · Orlando, Florida
Excellent
580 approved reviews, newest moderated first
Jamie B.
SimpleText is very easy to use. It is ideal for our need as a once a year event. It helps to communicate with a wide range of people easily.
Polly Yanah S.
Easy to use and manage. Very user friendly for us CSR.
Alejandro P.
As a simpletext user, it works perfectly. I appreciate the idea of being able to send sms and mms to mobile numbers regardless of the state.
Heena M.
The interface is easy to use, not complex. Few things can be fixed to make it more easire- when we type a message that is copied from anywhere and then add a texting number- our text message copied gets removed so we have to start over again as sometime I need to type a message first instead of a number. Also, to mark the contact as unsubscribed to subscribed, Invalid to valid, unassigned to assigned should be available right next to number panel we do not want to go to contacts tab everytime for taking those actions.
Mary H.
We use SimpleTexting for employee communication and it works great! Very easy to use and excellent service from the SimpleTexting team. We love SimpleTexting!
Denise H.
We've been using SimpleTexting for a while and overall, we really like the platform, it's user friendly and fits our basic communication needs well. However, when there are issues, it can be challenging to get clear support and resolution. We encounter error messages almost daily, and it's difficult to report them efficiently or receive timely updates. It would be incredibly helpful if there were a more streamlined way to communicate technical problems, whether that's real time support chat, more detailed error explanations, or even a dashboard to track known issues and status updates. A stronger support system would make a big difference in our overall experience and confidence in the platform.
Jessica
I find the program easy enough to use for the needs of our organization. I can create text to go out immediately or schedule them to go out later with ease. I appreciate the ability to create as many additional categories as needed for my volunteers. We did have a glitch one time where the program sent out thousands of text messages in error, but customer service was friendly and able to get all of our credits back quickly. One thing I would ask is to create the ability to "unread" a text. We have multiple people using our account and it has caused issues when someone accidentally opens a text not for them and can not mark it as unread.
Angelyn
Great customer service