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SimpleTexting

About SimpleTexting

SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages.With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations.Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs.In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android.Try SimpleTexting free and start connecting with your audience today.

SimpleTexting (simpletexting.com) has 580 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: simpletexting.com
Website: simpletexting.com
Category: Internet & Software
Location: Miami Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 13% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SimpleTexting reviews

580 approved reviews, newest moderated first

Katey D.
Nov 26, 2025
Excellent support
Excellent support. Gab guided me step-by-step with each question I had, and I was able to start sending texts within a couple of minutes.
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LaDonna
Nov 24, 2025
I'm always grateful for Cza's expertise!
I frequently work with your agent, Cza, and she consistently provides exceptional support. I often come to her with unusual or one-off issues, and she handles them with ease. Whenever I see that she has taken my chat, I’m genuinely excited because I know I can count on her dependability, quick problem-solving, and trustworthy guidance. She is truly one of your standout employees, and I deeply appreciate the quality of service she provides.
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Gutter Guard PRO L.
Nov 21, 2025
Terrible software
Terrible software! It works fine until you want to see what people text you back but there's actually no way to see incoming texts. Not only was it a waste of money but looks incredibly unprofessional when customers wonder why you don't respond to their texts.
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Jose R.
Nov 20, 2025
Great Customer Support!
Customer support is vital for first time customers. Gab made it happened effortlessly. Thank you Gab!
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Office A.
Nov 19, 2025
Cza was very helpful over the phone and…
Cza was very helpful over the phone and was able to explain everything in detail and apply credit. Overall i am satisfied.
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Sarah H. M. S.
Nov 18, 2025
Fantastic Support - patience, knowledgeable and helpful
Gab was incredibly patient, clear, and helpful. I had questions about the complex SMS compliance and Campaign Registry process, and Gab provided excellent explanations and multiple useful resources, including templates and articles. Fantastic support!
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Kylie Hawkins M.
Nov 15, 2025
AMAZING and EFFICENT chat support from JOHN
AMAZING and EFFICENT chat support. I initially used the AI chat to get started on troubleshooting my roadblock. I was having an error message when I tried to log in. "Sorry, you didn't pass the ReCaptcha Check. Please contact support." Ai was spotty, so it connected me with a live agent (John). John was extremely helpful, as he got me logged in, within 1 minute of our initial message. Additionally, after John resolved my initial issue, I then asked him for resources in hopes of preventing this issue from happening again, without having to utilizing the chat support. He was more than happy to include strategies to help me if it happens again. My interaction with John came to a pleasant close when I thanked him for his efficiency, and I asked to also schedule a call for support regarding the "Contact list" features, and how to navigate those along with some logistical questions, which would be a bit more time consuming. John asked for a good contact number, and he submitted the support call request and a member of the team was in touch in less than 5 minutes, even though John gave me a 15min ETA. I've had to utilize Simple texting tech support in previous years, and let me just say, this was a HUGE HUGE improvement. A+++++
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Kristyn F.
Nov 14, 2025
Cza made my experience so far great
Cza made my experience so far great! Quick responses, friendly, and enthusiastic! Best chat support experience I've ever had! Also, the gifs made my day. =-)
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