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SimpleTexting

About SimpleTexting

SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages.With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations.Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs.In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android.Try SimpleTexting free and start connecting with your audience today.

SimpleTexting (simpletexting.com) has 580 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: simpletexting.com
Website: simpletexting.com
Category: Internet & Software
Location: Miami Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 13% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SimpleTexting reviews

580 approved reviews, newest moderated first

Elliot
Jan 14, 2026
The SimpleTexting team is amazing
The SimpleTexting team is amazing! Whenever I have a question, they are ready to help out. They have responded super fast and have been very friendly! They have help me solve any issues that have popped up!
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Rebecca B.
Jan 14, 2026
After a nightmare dealing with twilio I…
After a nightmare dealing with twilio I switched to simpletexting and I am blown away by the level of customer service ive been provided. thank you
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Cinecopter P.
Jan 13, 2026
Good services and good customer care!
Good services and good customer care!
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Hunter
Jan 13, 2026
Great support
Great support! This is really easy to work. I ran into the issue like everyone else using SimpleTexting of messaging all of my customers.. didn't realize it was such a headache without SimpleTexting! But that's the problem that got solved! Great team and great experienc! You have to have it if you're a business owner!
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Teena G.
Jan 12, 2026
The single most unprofessional…
The single most unprofessional gaslighting company I've encountered in a long time. Last week we noticed we had 1400 tax clients that needed to be called & texted. I googled companies and fund them. Nothing was easy about the set up accept them taking my payment. At the time of signup, SimpleText did not disclose that having a business website was a mandatory requirement for approval or continued use of your monthly service. Based on the information provided during onboarding, we were led to believe our business was eligible and would be approved for service. It took four (4) days for SimpleText to deny our account, during which time the subscription fee was charged. This delay, combined with the lack of upfront disclosure regarding eligibility requirements, resulted in us being billed for a service that was ultimately not provided. Because the service was denied due to undisclosed requirements, we expect a full refund to the original payment method. We were emailed after 4 days that our account was denied because we do not have a website. We are a small business that handles accounting. No need for a website.
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Patrick M.
Jan 9, 2026
Gab was helpful in answering my stupid…
Gab was helpful in answering my stupid questions
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GreaterEnderly
Jan 9, 2026
Very helpful!
Gab was very helpful and quickly resolved my question.
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Samantha M.
Jan 8, 2026
Gene is AMAZING
The support that we received from Gene was INCREDIBLE. She was very responsive and kept us up to date, even though it was upsetting that we could not use our account during a very busy time. Gene was transparent, provided frequent updates, and was sympathetic to our situation. We would love to know how we can avoid having our account deactivated in the future. We want to ensure that we are following policies so this does not happen again.
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