Simpler TradingUnlock your trading potential with Simpler Trading. We cover every aspect of the markets, such as Options & Futures Trading. Our expert traders give you their top trades of the week, an in-depth look at trading strategies, financial market analysis & a...
Simpler Trading (simplertrading.com) has 532 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Ry
Trey proves proficient at his job. He reverse engineered a chart of JC in order to advise me how to construct a duplicate one. Trey accomplished this quickly, and clearly explained the process. I now have my duplicate chart. [Never give Trey a promotion, just keep increasing his salary so that he stays on the job enabling clients to continue receiving expert help.]
anthony S.
Majority of the online personal dont explain there actions, charts, verbiage, not all of us are seasoned traders majority are new and after a few weeks get frustrated and go elsewhere. Mobile app doesn't fit well with my android phone either. thanks for listening
Response from Simpler TradingJun 30, 2023
Dear Anthony, Thank you for sharing your feedback with us. We appreciate your comments about the importance of clear explanations, charts, and verbiage in trading education. We understand that not all members are seasoned professionals, and providing accessible and understandable content is crucial for our community. We strive to improve our educational materials and make them more inclusive and comprehensible for members of all experience levels. Your feedback helps us identify areas where we can enhance our content to better meet the needs of new traders and reduce frustration. Regarding the mobile app experience on your Android phone, we apologize for any inconvenience caused. We appreciate you bringing this to our attention, we are actively resolving these known issues. Thank you for taking the time to share your thoughts and concerns. Your feedback is important to us as we continuously strive to improve our services. If you have any further questions, please do not hesitate to reach out. We are here to listen and assist you. Best regards, Cody Simpler Trading Team
Butch I.
Trey is the most helpful customer service technician I have ever dealt with. He is courteous, kind, knowledgeable and professional.
Response from Simpler TradingMar 15, 2023
Hi Butch! Thank you for Leaving a review! Here at Simpler Trading we highly value our customers experience. We are glad to hear that Trey has been able to provide you with a pleasant experience. Again, thank you so much for reviewing our services. Sincerely, The Simpler Trading Team - Alex P.
Lou
I have been dealing with Simpler Trading for a little over a year now and the customer service has always been great, but this time it was EXCEPTIONAL (Leah George). She answered all of my questions, and concerns and helped me come to a conclusion that was in my best interests. I will only be dealing with Leah exclusively now going forward.
Response from Simpler TradingDec 20, 2022
Hi Lou, Thank you very much for the review. We appreciate you taking your time to share your experience with us! We are happy to hear that Leah provided you with an exceptional experience by answering your questions and concerns. Again, thank you for taking time to review our service. Sincerely, The Simpler Trading Team - Alex P.
Alex J.
Issac Plent was super helpful in navigating various offerings without any high sales pressure/over selling. Reasonable pricing and great offerings
Response from Simpler TradingDec 20, 2022
Hi Alex! Thank you so much for taking the time to leave us a review. We are so happy to hear that Isaac was able to provide a pleasant experience. Again, thank you so much for reviewing our services. Sincerely, The Simpler Trading Team - Alex P.
Marc S.
My call with Trey at Simpler Trading was excellent. Trey answered all my questions, was very knowledgeable and resulted in a trial order. Thanks, Trey...keep up the outstanding performance. Marc St.James
Response from Simpler TradingDec 20, 2022
Hi Marc, We appreciate you taking time to leave a review on your experience with Trey. We are glad to see that Trey was able to provide you with an excellent experience through knowledgeable answers! Enjoy the trial and happy trading! Sincerely, The Simpler Trading Team - Alex P.
Robert N.
Customer Service agent (Zach England) followed up on a request for me to receive a $500 credit to be applied to my account. Zach walked me through the entire process and gave me a detailed account on the status of the transaction. It was his personal attention to detail and discovering where the hold up was in the process that gave me confidence that the transaction would be successful. Zach was also working on a work around in case the transaction stalled out, but was not needed because the initial request was successful.
Response from Simpler TradingDec 30, 2022
Hi Robert, We appreciate you taking time to leave a review on your experience with Zach. We are glad to see that Zach was able to help you and provide a pleasurable experience. Happy trading! Sincerely, The Simpler Trading Team - Alex P.
Andrew
I cancelled during my free trial, and they still charged me for the last two months even after I canceled. They refunded the last bill but said they can’t refund the other $247 because it is more than 30 days away. Don’t do the free trial, they’ll just scam you into taking $247 a month away from you
Response from Simpler TradingJan 26, 2023
Hello Andrew, Thank you for taking time to leave a review, but we are sorry to hear about the error that you have encountered! We have taken steps to make sure that this is not a continuing problem, and would love to hear from you to make sure that your situation is resolved. Please feel free to reach out to us at [email protected] with all of your information to resolve the issues quickly. Thank you, and we look forward to hearing from you shortly. Sincerely, The Simpler Trading Team - Alex P.
